Dylan Gnoinsky
Woodbury,MN
Summary
A dynamic, detail-oriented specialist with nearly a decade of experience in cannabis ranging from health care, security and factory/production environments. Equipped with a set of excellent communication skills, a drive to improve workflow efficiencies and a dedication to provide premium care every single time. Currently seeking a full-time management position to further build upon these core values.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
Green Goods
12.2020 - Current
- Established rapport and relationships with patients and supporting medical staff.
- Managed prescriptions by sending electronic requests for new medications and refills.
- Discussed medical histories with patients in effort to provide effective medical advice relating to cannabis.
- Mentored and coached staff members, fostering professional growth and support that promoted a collaborative approach to patient care.
- Established a culture of continuous improvement, driving ongoing advancements in patient care standards and service delivery methods.
- Successfully navigated complex organizational changes while maintaining consistent levels of high-quality patient care.
- Reduced patient wait times by optimizing appointment scheduling and resource allocation procedures.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Inventory Specialist
Minnesota Medical Solutions
05.2019 - 12.2020
- Performed scheduled inventory counts and supply audits, which included documenting production volume, materials consumption and quality issues in our "seed-to-sale" software to keep management well-informed and support proactive planning for our statewide sales of medical products.
- Consulted with department supervisors and production teams to evaluate production needs and discuss corrective actions for individual concerns.
- Utilized VBA coding in Microsoft Excel to sort massive data sets into well organized spreadsheets, using that information to create easy-to-use bar code tracking systems for quick access in production departments, while maintaining complete accuracy for conducted weight audits.
Security Officer
Minnesota Medical Solutions
08.2015 - 05.2019
- Wrote highly-detailed and comprehensive reports for any new developments within the scope of work, while searching for new and innovative ways to increase efficiency throughout the workplace.
- Vetted shipping invoices and unloaded any shipments that arrived at the facility for warehouse personnel using a forklift.
- Analyzed credentials of individuals seeking to enter the property, verified alarms and patrolled the facility premises to prevent/detect signs of intrusion to ensure the security of all entrances and exits.
- Continuously monitored security cameras and alarm systems, reporting any incidents to the appropriate authorities. This also included keeping a safety-oriented mindset when viewing any potential safety-risks throughout the facility.
Independent Contractor
Uber
08.2017 - 04.2018
- Bolstered over +450 fares while maintaining an overall 4.89/5 star rating.
- Consistently adhered to quality expectations and automotive safety standards.
- Retained an accurate spreadsheet tracking income (gross and net pay), overall efficiency (per mile/hour/trip), all business tax deductibles (i.e. gas, mileage, vehicle depreciation, maintenance etc.)
Direct Service Provider
Mains'l Services
03.2016 - 03.2017
- Provided primary resident care and assisted with daily living activities to vulnerable children/adults.
- Maintained confidential personnel files, licensing and CPR compliance records.
- Recorded patient medical history, their vital statistics and test results into medical records.
Shift Leader
Firehouse Subs
09.2013 - 03.2016
- Directed staff in daily work assignments to maximize productivity.
- Exhibited thorough knowledge of foods/beverages, supervisory duties, service techniques and guest interactions.
- Consistently maintained high levels of cleanliness, organization and sanitation of food/beverage products to ensure quality.
Batch Mixer
PouchTec Industries, LLC
03.2013 - 09.2013
- Cleaned and sterilized vats and factory processing areas to meet optimal safety standards.
- Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
- Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
Griller/Line Cook
Mongo's Grill
08.2012 - 05.2013
- Cooked food in a timely, orderly fashion, using safety precautions, while simultaneously providing a flair of entertainment to guests.
- Communicated with customers regarding orders, comments or questions.
- Complied with scheduled kitchen sanitation and ensured all standards and practices were met.
Taxi Driver
Tuxedo Taxi
05.2011 - 12.2012
- Presented customers with bills/receipts in a pre-Uber/Lyft transportation environment and collected payments for transportation given.
- Operated motor vehicles in a safe and efficient manner.
- Performed routine maintenance and scheduled any required repairs.
Server
Perkins Family Restaurant
10.2008 - 03.2011
- Informed patrons of daily/monthly specials, wrote food orders on order slips and entered orders into point-of-sale systems to kitchen staff.
- Retained complete knowledge of current menu items, garnishes/ingredients and preparation methods.
- Maintained a professional outlook to customers at all times.
Education
Unfinished - Computer Networking Technology
Rasmussen College - St. Cloud
St. Cloud, MN2009
High School Diploma - General Education
Walker-Hackensack Akeley High School
Walker2008
Skills
- Extended experience in handling confidential records
- Thorough understanding of cannabis company rules and regulations in order to maintain compliance with Minnesota State Legislation
- Courteous demeanor and active listener
- Highly detailed and comprehensive report writing expertise
- Technologically savvy with staff management and training
- CPR certified with constant focus on workplace safety
- Mindful of practical organization, while remaining open-minded to new, creative ways of increasing workflow efficiency
Accomplishments
- Became a union steward to provide assistance to any local members that have questions or concerns about union benefits and functions.
- Currently operating as a Green Goods Patient Care Coordinator, with a strong focus on patient education as well as providing premium customer service, each and every time.
- Developed easy-to-use software using MS Excel to streamline daily and weekly inventory processes for multiple departments in Green Goods to access, including writing SOPs for the step-by-step functions of said software.
- Oversaw security for Green Goods, spearheaded the training of new staff, analyzing video review for potential discrepancy/theft prevention and writing heavily detailed, comprehensive reports that were then filed with their appropriate departments.
- Became a member of the Employee Engagement Committee, which included actively planning, organizing and promoting company charity fundraising events for staff to participate within the community, as well as other employee recognition endeavors and events.
- Previous job experience with home healthcare aid for behavioral dependents, providing accurate, quality health care for multiple individuals in the comfort of their own home. Became well versed in de-escalation and communication practices.
Timeline
Patient Care Coordinator
Green Goods
12.2020 - Current
Inventory Specialist
Minnesota Medical Solutions
05.2019 - 12.2020
Independent Contractor
Uber
08.2017 - 04.2018
Direct Service Provider
Mains'l Services
03.2016 - 03.2017
Security Officer
Minnesota Medical Solutions
08.2015 - 05.2019
Shift Leader
Firehouse Subs
09.2013 - 03.2016
Batch Mixer
PouchTec Industries, LLC
03.2013 - 09.2013
Griller/Line Cook
Mongo's Grill
08.2012 - 05.2013
Taxi Driver
Tuxedo Taxi
05.2011 - 12.2012
Server
Perkins Family Restaurant
10.2008 - 03.2011
Unfinished - Computer Networking Technology
Rasmussen College - St. Cloud
High School Diploma - General Education
Walker-Hackensack Akeley High School
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