Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Dylan Grudem

Mahtomedi

Summary

Dynamic and dedicated professional with experience at White Bear Yacht Club, excelling in customer service and teamwork. Certified in CPR and First Aid, I effectively resolved guest complaints and enhanced their experience through strong interpersonal communication. Committed to continuous improvement, I foster a welcoming environment while ensuring safety and satisfaction.

Overview

2
2
years of professional experience

Work History

Lifeguard

White Bear Yacht Club
Dellwood
05.2023 - 09.2024
  • Instructed patrons on proper use of diving boards, ladders, and equipment.
  • Assisted with swim lessons for guests and members of the facility.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
  • Regularly engaged in activities with guests, such as playing games with the children.

Busser

Rudy's Redeye Grill
White Bear Lake
05.2022 - 09.2023
  • Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Maintained a friendly attitude towards customers at all times.
  • Greeted guests with friendliness and professionalism.
  • Took initiative to help others whenever necessary.
  • Made friendly conversation with customers to provide a more enjoyable experience.

Education

Associate of Applied Science - Business Management

Century College
White Bear Lake, MN
12-2025

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Physical fitness
  • Continuous improvement
  • Analytical thinking
  • Attention to detail
  • Strong communicator
  • Certified in CPR, AED, and First Aid
  • Interpersonal communication

Affiliations

  • I love baking bread.
  • I enjoy working out and exercising, as well as playing sports like Volleyball with friends.
  • I also love writing, and will even post some of my poetry to social media.

Languages

American Sign Language
Limited

Accomplishments

  • I was the Captain of the White Bear Lake Swim & Dive team my senior year of highschool

Timeline

Lifeguard

White Bear Yacht Club
05.2023 - 09.2024

Busser

Rudy's Redeye Grill
05.2022 - 09.2023

Associate of Applied Science - Business Management

Century College

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Dylan Grudem