Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Lhotka

Glencoe,MN

Summary

Dynamic and detail-oriented professional with extensive experience in material handling at Millerbernd Manufacturing. Proven expertise in sales and customer service, adept at enhancing customer satisfaction. Recognized for building rapport and delivering tailored solutions, ensuring efficient operations and a positive shopping experience. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Material Handler

Millerbernd Manufacturing
04.2024 - 06.2025
  • Inventory control to accurately track product levels.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Cabinets & Appliances Sales Associate

Menards
09.2020 - 04.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Selected counters, cabinets and appliances based on client needs and budgets.
  • Planned and presented project quotes for custom designs.
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.

Frozen and Dairy Associate

Family Fare
09.2019 - 09.2020
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Interacted with guests in friendly and knowledgeable way.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Electronics Sales Associate

Walmart
06.2017 - 01.2019
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Checked to see if requested items were available from store's inventory.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Litchfield High School
Litchfield, MN
06-2019

Skills

  • Equipment safety
  • Pallet assembly
  • Hazard prevention
  • Stock rotation
  • Attention to detail
  • Electronics brands
  • Product security
  • Customer service
  • Product recommendations
  • Sales assistance
  • Interior design
  • Estimating costs
  • Cabinet installation
  • Customer needs assessment
  • Listening skills
  • Sales expertise
  • Forklift operations
  • Material handling

Timeline

Material Handler

Millerbernd Manufacturing
04.2024 - 06.2025

Cabinets & Appliances Sales Associate

Menards
09.2020 - 04.2024

Frozen and Dairy Associate

Family Fare
09.2019 - 09.2020

Electronics Sales Associate

Walmart
06.2017 - 01.2019

High School Diploma -

Litchfield High School

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Dylan Lhotka