Hardworking employee enthusiastic about learning Quality Assurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Risk Shared Services Specialist
HUNTINGTON BANK
06.2021 - 09.2025
Conducted risk management testing of business units to ensure compliance with federal regulations and corporate policies.
Enhanced testing scope and methodology, reducing the likelihood of errors and audit findings.
Collaborated across departments to analyze data, provide alternative perspectives, and strengthen overall risk controls.
Consistently exceeded daily, weekly, and monthly production goals through strong organizational and time management skills.
Mentored team members to support knowledge transfer, skill development, and overall team performance.
Compliance Analyst
TCF BANK
01.2014 - 12.2021
Conducted compliance reviews and examinations of business units to ensure adherence to Federal and corporate policies.
Developed and implemented sustainable compliance programs, identifying and driving process improvements to enhance efficiency and effectiveness.
Collaborated with cross-functional teams by reviewing data and providing alternative perspectives on compliance findings.
Performed targeted self-testing for departments as needed, ensuring regulatory standards are consistently met.
Mortgage Loan Processor
06.2007 - 12.2014
Analyzed fees and rates on loan applications to ensure RESPA documents were issued accurately and on time.
Reviewed approved loan packages prior to closing to confirm compliance with Federal and corporate requirements.
Conducted audits of completed loan files to proactively identify and correct compliance issues.
Trained and mentored new team members, supporting knowledge transfer and team development.
Education
Bachelor of Arts - Public Communications, Marketing
University of Wisconsin - Eau Claire
Eau Claire, WI
Skills
Compliance Monitoring & Auditing
Policy & Procedure Development
Training & Team Development
Regulatory Documentation (RESPA, Federal Lending Policies)