EBONY DIXON
Minneapolis
Summary
Compassionate Health care assistant with a proven track record of creating patient intakes and delivering exceptional administrative support while ensuring patients with timely care and clear guidance. Skilled in recording data and fostering a collaborative atmosphere between patients and health care staff.
Overview
14
14
years of professional experience
Work History
Health Care Technician
Wilder Foundation
St. Paul
03.2024 - 11.2024
- Restocked supplies proactively, ensuring availability for daily operations and patient treatments.
- Assisted clients with personal needs and ADLs, promoting independence and dignity.
- Ensured the accurate and timely delivery of medications to patients, prioritizing safety and adherence to healthcare protocols.
CNA
Southdale Hospital
Edina
03.2022 - 09.2022
- Monitored and recorded vital signs, ensuring accurate documentation and timely reporting to the healthcare team.
- Provided safe and compassionate transportation for patients, maintaining their comfort and dignity.
- Responded promptly to call lights, addressing patient needs and enhancing overall satisfaction.
- Restocked supplies proactively, ensuring availability for daily operations and patient treatments.
Personal Care Assistant
Care Builders at Home
Eden Prairie
09.2018 - 01.2021
- Delivered compassionate companion care, fostering a sense of comfort and emotional support for clients.
- Maintained a clean and organized living environment by performing light housekeeping tasks, including kitchen and bedroom cleaning.
- Assisted clients with personal needs and ADLs, promoting independence and dignity.
- Prepared nutritious meals tailored to individual dietary needs, ensuring client satisfaction and health.
Health Care Assistant
AICDC Withdrawal Management
Minneapolis
07.2019 - 01.2020
- Streamlined client admissions by efficiently completing detailed intake assessments.
- Monitored and documented client vitals per policy, providing critical updates to nursing staff.
- Conducted hourly rounds, ensuring the safety and well-being of clients in a structured environment.
- Adhered to unit policies and procedures, maintaining a high standard of care and compliance.
CNA
Villa Nursing Home
Minneapolis
06.2018 - 02.2019
- Assisted residents with bathing, grooming, and hygiene to maintain their comfort and dignity.
- Collaborated with staff to facilitate safe patient transfers and mobility.
- Accurately measured and recorded vital signs, ensuring timely communication with healthcare staff.
- Encouraged light physical activities for residents, promoting health and mobility.
Guest Representative
Target Corporation
Brooklyn Park
11.2016 - 03.2017
- Delivered excellent customer service by addressing inbound calls and resolving guest inquiries.
- Tracked and located online shipments for customers, ensuring timely updates and satisfaction.
- Assisted guests with online orders, streamlining the purchasing process.
- Resolved guest concerns promptly, building trust and enhancing the overall experience.
Personal Care Assistant
Family Home Health Care
South
09.2010 - 10.2016
- Prepared meals and completed grocery shopping, ensuring clients' nutritional needs were met.
- Maintained a clean-living environment through light housekeeping, enhancing client comfort.
- Assisted clients with bathing, grooming, and hygiene, promoting a sense of well-being.
- Supported clients in transfers and outdoor activities, encouraging engagement and mobility.
Support Staff
BCBG MAX AZARIA
Minneapolis
11.2011 - 05.2013
- Handled cash transactions accurately and efficiently.
- Delivered exceptional customer service on the sales floor and over the phone, enhancing brand loyalty.
- Ensured product security and proper labeling by applying sensors and price tags.
- Maintained accurate records of items on hold, ensuring timely follow-up with customers.
- Oversaw inventory management and maintained a well-organized stockroom and sales floor.
Education
Medication Administration Certification of Completion -
04.2024
CPR/BLS Certification -
American Heart Association
03.2022
CNA Certification -
Lighthouse Medical Training
Culinary Arts Certification -
Hubert Humphrey Job Corp
High School Diploma -
North Community High School
Skills
- Client admission and intake
- Documentation and record-keeping
- CPR and BLS certification
- Medical terminology knowledge
- Inventory management
- Healthcare protocol adherence
- Empathetic patient communication
Timeline
Health Care Technician
Wilder Foundation
03.2024 - 11.2024
CNA
Southdale Hospital
03.2022 - 09.2022
Health Care Assistant
AICDC Withdrawal Management
07.2019 - 01.2020
Personal Care Assistant
Care Builders at Home
09.2018 - 01.2021
CNA
Villa Nursing Home
06.2018 - 02.2019
Guest Representative
Target Corporation
11.2016 - 03.2017
Support Staff
BCBG MAX AZARIA
11.2011 - 05.2013
Personal Care Assistant
Family Home Health Care
09.2010 - 10.2016
Medication Administration Certification of Completion -
CPR/BLS Certification -
American Heart Association
CNA Certification -
Lighthouse Medical Training
Culinary Arts Certification -
Hubert Humphrey Job Corp
High School Diploma -
North Community High School
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