Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Languages
References
Timeline
Generic

Edward Mugagga

Coon Rapids

Summary

Dynamic and results-driven professional with experience at United Parcel Service (UPS) and a strong background in teamwork and safety. Proven ability to lead training initiatives and enhance operational efficiency. Skilled in time management and first aid, consistently delivering exceptional service and fostering community engagement. Responsible Server Assistant, adaptable to fast-paced, changing restaurant environments, with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills, and outstanding teamwork abilities. Dynamic waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service, and food-handling skills. Skilled in memorizing menu items, and taking accurate drink and food orders. Capable Construction Laborer experienced in operating and maintaining equipment to support job site needs. Physically strong and fit with good time management abilities and dexterity to support skilled work.

Overview

9
9
years of professional experience

Work History

Food Server

Food Pantry, Anoka Technical Community College
Anoka
01.2025 - Current
  • Work Seminar Job for Academic Credit at ATHS, Second Harvest Heartland Training.
  • Organize, restock, and weigh food for the local community, and welcome/assist customers.

Warehouse Package Handler

United Parcel Service (UPS)
Mpls
07.2024 - Current
  • Load, unload, sort, and tape packages
  • Hydraulic Manual Pallet, Completed training and orientation

Scouts work

Uganda Scouts Association
Kisubi
01.2020 - 04.2024
  • Led physical training activities to enhance player flexibility.
  • Monitored activities to uphold safety standards and enforce regulations consistently.

Porter (Construction Worker)

Uganda Construction Company
Kampala
01.2020 - 12.2023
  • Assisted in laying tiles
  • Mixed concrete and mortar

Volunteer

Xaverian Volunteer
Wakiso
03.2021 - 11.2023
  • Distributed food and supplies to the community, and cleaned local churches.
  • Visited hospitals, schools for the disabled, and mental health facilities.

Scouts training

Uganda Scouts Association
Kampala
02.2017 - 11.2019
  • Created specific targets for evaluating completion stages.
  • Crafted tactical approaches for exploiting growth potentials.

Uganda Red Cross Society

Red Cross
Kampala
01.2016 - 12.2016
  • Delivered essential first aid skills training covering various injuries.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Resolved customer issues with expertise and a friendly demeanor.

Education

Anoka Technical College - Essential Reading and Writing Strategies in English, New-Generations: Advanced Algebra & Functions, Quantitative Reasoning, Algebra, & Statistics

Anoka Technical College
Anoka, MN
03.2025

Anoka Hennepin Technical High School - General curriculum (American Standard English, US History, Civics, Geography), Information Technology (IT)

Anoka Hennepin Technical High School
Anoka, MN
03.2025

Kisubi Mapeera Secondary School - Scout work: organized function, welcomed visitors, helped neighboring communities, A Honor Roll status

Kisubi Mapeera Secondary School
Kisubi, Wakiso, UGANDA
04.2024

Skills

  • Time management
  • Teamwork, cooperation
  • Safety and first aid
  • Leadership
  • Training new employees
  • Data analysis
  • Hospitality and accommodation

References

  • Justin Greene, UPS Supervisor, 651-392-6066
  • Stacy Schutta, Work Seminar Instructor, 763-576-7937
  • Susan Johnston, Advisor, 763-576-7925

Volunteer Experience

  • Food Pantry, Anoka Technical Community College, Anoka, MN, 01/01/25, Present, Work Seminar Job for Academic Credit at ATHS, Second Harvest Heartland training, Organize, restock, and weigh food for the local community, Welcome/Assist customers
  • Uganda Scouts Association, Kisubi, Wakiso, UGANDA, 01/01/20, 04/30/24, Scouts work
  • Uganda Scouts Association, Kampala, UGANDA, 02/01/17, 11/30/19, Scouts training
  • Xaverian Volunteer, Wakiso, UGANDA, 03/01/21, 11/30/23, Distributed food and supplies to community and Cleaned local churches, Visited Hospitals, Schools for the Disabled, and Mental Health Facilities
  • Red Cross, Kampala, UGANDA, 01/01/16, 12/31/16, First Aid Training (bandaging wounds, snake bites, burns, sprains, etc)

Languages

Swahili
Professional
Luganda
Professional
English
Professional

References

References available upon request.

Timeline

Food Server

Food Pantry, Anoka Technical Community College
01.2025 - Current

Warehouse Package Handler

United Parcel Service (UPS)
07.2024 - Current

Volunteer

Xaverian Volunteer
03.2021 - 11.2023

Scouts work

Uganda Scouts Association
01.2020 - 04.2024

Porter (Construction Worker)

Uganda Construction Company
01.2020 - 12.2023

Scouts training

Uganda Scouts Association
02.2017 - 11.2019

Uganda Red Cross Society

Red Cross
01.2016 - 12.2016

Anoka Technical College - Essential Reading and Writing Strategies in English, New-Generations: Advanced Algebra & Functions, Quantitative Reasoning, Algebra, & Statistics

Anoka Technical College

Anoka Hennepin Technical High School - General curriculum (American Standard English, US History, Civics, Geography), Information Technology (IT)

Anoka Hennepin Technical High School

Kisubi Mapeera Secondary School - Scout work: organized function, welcomed visitors, helped neighboring communities, A Honor Roll status

Kisubi Mapeera Secondary School
Edward Mugagga