NICHOLAS LAIGNEL
Saint Louis Park
Summary
Bring a proven track record of success in determining eligibility and resolving complex cases. Works professionally with clients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions to meet clients' needs. Accommodating Customer service and social services skills for 10 years of experience providing guidance to job seekers by recommending training activities, identifying skill gaps, and discussing career and education options. I am a responsive and reliable professional proficient in job interview techniques and software dedicated to increasing job opportunities by cultivating strong relationships with employers and job seekers. I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Eligibility Specialist
Community Action Partnership of Hennepin County
2023.01 - Current
- Effective checking client eligibility based on calculating income and working through a database to make sure information matches their application
- Call clients with dignity and respect
- Positive, upbeat and friendly with good relationship-building and conflict resolution skills
- Offering excellent communication and good judgment
- Work with low income and help with energy assistance
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with accurate eligibility forms, and applications.
Social Work Intern
Vail Place Hopkins Clubhouse
2022.05 - 2022.12
- Reasoning Ability
- Worked directly with adults with mental health issues
- Consulted with other professionals to gain insight and advice and build a strong network within the organization.
- Facilitated support groups and workshops to provide valuable services to clients.
- Represented organizations within local communities to provide advocacy services to clubhouse members and establish relationships with other organizations.
- Social Services Intern
- Assistance
- Client and Community
- Service
- Contacted clients in person to ascertain compliance with required or recommended actions
- Microsoft Office Proficiency
- Health Service Referrals
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Targeted specific wellness and alternatives for a healthy way of eating and and lifestyle
Social Work Intern
Guadalupe Alternitive Programs
2021.05 - 2021.12
- Maintained clean, safe, and well-organized patient environment.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered community resource guidance to clients to meet family needs for assistance.
- Developed and implemented social work plans to understand desired project goals and properly align social work activities.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Monitored clients' progress to adjust treatment plans accordingly.
Education
Master of Social Work - Social Work
Saint Cloud State University
Saint Cloud, MN05.2025
Bachelor of Social Work - Social Work
Metropolitan State University
Saint Paul, MN12.2022
No Degree - Social Work
Guadalupe Alternative Programs
Saint Paul, MNAssociate of Arts - Healthcare, verified photo
St. Paul College
Saint Paul, MN07.2020
High School Diploma -
St. Louis Park High School Saint
Louis, MN06.2015
Skills
- Healthy Living Plans
- Effective Communication Skills
- Telephone Etiquette
- Resource Information
- Applicant Engagement
- Documentation and Reporting
- Appointment Scheduling
- Data Entry
- Eligibility Determination
- Program Knowledge
Accomplishments
- CNA, Saint paul College
- Offered community resource guidance to clients to meet family needs for assistance
- Conducted outreach to local referral sources to build strong partnerships for supportive services
- CPR/ AED certification
- Mediated between family members to facilitate conflict resolution and build healthy family relationships.
Languages
Spanish
Limited Working
Timeline
Eligibility Specialist
Community Action Partnership of Hennepin County
2023.01 - Current
Social Work Intern
Vail Place Hopkins Clubhouse
2022.05 - 2022.12
Social Work Intern
Guadalupe Alternitive Programs
2021.05 - 2021.12
Master of Social Work - Social Work
Saint Cloud State University
Bachelor of Social Work - Social Work
Metropolitan State University
No Degree - Social Work
Guadalupe Alternative Programs
Associate of Arts - Healthcare, verified photo
St. Paul College
High School Diploma -
St. Louis Park High School Saint
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