Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Kruger

Jordan

Summary

Dynamic Family Coordinator with a proven track record at Mount Olivet Rolling Acres, excelling in client advocacy and effective communication. Enhanced program efficiency through innovative solutions and meticulous record-keeping. Skilled in crisis intervention and relationship building, fostering a supportive environment for high-risk populations. Committed to continuous improvement and exceptional service delivery.

Overview

19
19
years of professional experience

Work History

Family Coordinator

None
04.2012 - Current
  • Empowered clients through education on self-care strategies for health management.
  • Recognized and reported changes in patients' health status to case managers.
  • Completed regular check-ins and progress reports for each client.
  • Ensured timely medication administration, managing accurate records of dosages.
  • Maintained current knowledge of best practices in personal care through professional development.
  • Maintained clean personal areas and prepared healthy meals for nutritional support.
  • Managed laundry, grocery shopping, and household chores efficiently.
  • Provided staff coaching and mentoring to enhance performance.

Program Coordinator

Mount Olivet Rolling Acres
02.2014 - 08.2018
  • Coordinated program activities to ensure alignment with organizational goals and service delivery standards.
  • Developed and implemented operational procedures to enhance program efficiency and participant engagement.
  • Collaborated with multidisciplinary teams to assess client needs and tailor services accordingly.
  • Provided training and support to staff on best practices in program implementation and participant care.
  • Monitored program progress, collecting feedback for continuous improvement initiatives.
  • Maintained detailed records of program activities, ensuring compliance with regulatory requirements and internal policies.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Ensured compliance with funding requirements through meticulous record-keeping and reporting.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.

Personal Care Assistant

Mount Olivet Rolling Acres
06.2006 - 02.2014
  • Empowered clients through education on self-care strategies for health management.
  • Recognized and reported changes in patients' health status to case managers.
  • Completed regular check-ins and progress reports for each client.
  • Ensured timely medication administration, managing accurate records of dosages.
  • Maintained current knowledge of best practices in personal care through professional development.
  • Maintained clean personal areas and prepared healthy meals for nutritional support.
  • Managed laundry, grocery shopping, and household chores efficiently.
  • Provided staff coaching and mentoring to enhance performance.

Education

No Degree - Certified Nursing Assistant

Hennepin Technical College
Minneapolis, MN

GED -

Central High School
Norwood Young America, MN
2015

Skills

  • Creativity and innovation
  • Budgeting and financial planning
  • Case tracking and follow up
  • Effective communication
  • Relationship building
  • Client advocacy
  • Behavioral management
  • Appointment scheduling
  • Data collection
  • Crisis intervention
  • Child development
  • Client education
  • Family advocacy
  • Report generation
  • Transportation arrangements
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Organizational skills
  • Active listening
  • Team building
  • Conflict resolution
  • Professionalism
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Microsoft Office Suite
  • Multicultural awareness
  • Conducting interviews
  • Grief counseling
  • High-risk populations identification

Timeline

Program Coordinator

Mount Olivet Rolling Acres
02.2014 - 08.2018

Family Coordinator

None
04.2012 - Current

Personal Care Assistant

Mount Olivet Rolling Acres
06.2006 - 02.2014

No Degree - Certified Nursing Assistant

Hennepin Technical College

GED -

Central High School
Elaine Kruger