Dynamic Family Coordinator with a proven track record at Mount Olivet Rolling Acres, excelling in client advocacy and effective communication. Enhanced program efficiency through innovative solutions and meticulous record-keeping. Skilled in crisis intervention and relationship building, fostering a supportive environment for high-risk populations. Committed to continuous improvement and exceptional service delivery.
Overview
19
19
years of professional experience
Work History
Family Coordinator
None
04.2012 - Current
Empowered clients through education on self-care strategies for health management.
Recognized and reported changes in patients' health status to case managers.
Completed regular check-ins and progress reports for each client.
Ensured timely medication administration, managing accurate records of dosages.
Maintained current knowledge of best practices in personal care through professional development.
Maintained clean personal areas and prepared healthy meals for nutritional support.
Managed laundry, grocery shopping, and household chores efficiently.
Provided staff coaching and mentoring to enhance performance.
Program Coordinator
Mount Olivet Rolling Acres
02.2014 - 08.2018
Coordinated program activities to ensure alignment with organizational goals and service delivery standards.
Developed and implemented operational procedures to enhance program efficiency and participant engagement.
Collaborated with multidisciplinary teams to assess client needs and tailor services accordingly.
Provided training and support to staff on best practices in program implementation and participant care.
Monitored program progress, collecting feedback for continuous improvement initiatives.
Maintained detailed records of program activities, ensuring compliance with regulatory requirements and internal policies.
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Ensured compliance with funding requirements through meticulous record-keeping and reporting.
Oversaw staff schedules and assignments to handle programming demands.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Personal Care Assistant
Mount Olivet Rolling Acres
06.2006 - 02.2014
Empowered clients through education on self-care strategies for health management.
Recognized and reported changes in patients' health status to case managers.
Completed regular check-ins and progress reports for each client.
Ensured timely medication administration, managing accurate records of dosages.
Maintained current knowledge of best practices in personal care through professional development.
Maintained clean personal areas and prepared healthy meals for nutritional support.
Managed laundry, grocery shopping, and household chores efficiently.
Provided staff coaching and mentoring to enhance performance.