Elena Te
Maple Grove,MN
Summary
Dynamic Personal Care Assistant with Generations Home Care System, skilled in compassionate communication and client relationship management. Proven ability to enhance client well-being through effective scheduling and emotional support. Recognized for implementing quality control measures that improved service delivery and fostered strong client rapport. Committed to maintaining high standards of care and safety compliance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Generations Home Care System
Minneapolis, Minnesota
12.2024 - Current
- Delivered compassionate personal care to clients, enhancing daily living activities and overall well-being.
- Assisted clients with mobility and transportation, ensuring safe and comfortable movement within their homes.
- Monitored and documented client health status, reporting changes to healthcare professionals for timely interventions.
- Implemented efficient scheduling for client visits, optimizing caregiver assignments and reducing wait times for services.
- Advocated for client needs during healthcare appointments, promoting effective communication between clients and medical staff.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Constraction Crew Lead
Homestead Road
01.2018 - 2024
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Mentored team members, fostering skill development and promoting a collaborative work environment.
- Coordinated team schedules, optimizing resource allocation for peak performance.
- Conducted regular inventory audits, maintaining accurate stock levels and minimizing discrepancies.
- Implemented training programs for new hires, facilitating smooth onboarding and skill acquisition.
- Established quality control measures, ensuring product consistency and customer satisfaction.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Monitored team members to verify work quality and address concerns.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
- Established a positive work environment by promoting team collaboration and open communication.
- Reviewed daily reports for accuracy, ensuring data-driven decision-making in all aspects of operations.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Resolved conflicts among team members professionally, maintaining a harmonious work atmosphere.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Loaded and unloaded materials onto trucks and trailers.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Managed safe and efficient use of tools and equipment on construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Operated forklifts and boom lifts to complete various tasks.
- Used variety of hand and power tools to complete tasks.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Helped with erecting scaffolding and ladders.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Skills
- Crew supervision
- Safety compliance
- Quality control
- Conflict resolution
- Customer service
- Onboarding training
- Project coordination
- Worksite maintenance
- Process improvement
- Communication skills
- Time management
- Team management
- Motivational leadership
- Training and mentoring
- Project management
- Budget oversight
- Crew management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Personal Care Assistant
Generations Home Care System
12.2024 - Current
Constraction Crew Lead
Homestead Road
01.2018 - 2024