Eli Golder

• Managed daily operations of a hockey equipment retail business.
• Oversaw inventory control and stock management processes.
• Trained and mentored staff on customer service techniques.
• Handled customer inquiries and resolved issues effectively.
• Maintained relationships with suppliers for product sourcing.
• Managed daily operations of the business, including staff, sales, inventory, and accounting.
• Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
• Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

I check products in, put labels on them, inventory all products monthly and organize the products so the retail staff can find whatever they need fast and efficiently.

Professional hockey equipment fitting, Sharpening and repairing hockey skates, and also ringing out customers

Assist customer with sizing up equipment for there player. Sharpen skates and repair them. Help any customer any way that I can.

Cleaned the store and bathrooms. Stocked shelfs and made food for customers. Rang them up and made sure everything was ready for the next shift.

Managed my employees everyday to do daily duties. I also solved problems with disgruntled customers. Sharpened skates and sold equipment. Wrote up embroidery orders for letter jackets and other clothing items. Cashiered and closed down the store late at night and locked up.

Assisted customers with buying hockey equipment including skates and sticks. Sharpened skates for all levels of hockey players and did repairs.

I checked guests in and out everyday and performed day to day duties. Managed cash and credit transactions and facilitated guest requests. Provided knowledgeable and safe van transportation throughout downtown St.Paul.