Elise Clark
Lyle
Summary
Detail-oriented professional with expertise in haircutting and customer service. Proven ability in problem-solving and relationship management, ensuring exceptional experiences that drive client retention and satisfaction.
Overview
9
9
years of professional experience
Work History
Hairstylist
Great Clips Hair Salon
Rochester, MN
10.2025 - Current
- Executed a variety of haircuts and styles based on client preferences and trends.
- Provided exceptional customer service to enhance client satisfaction and retention.
- Assisted in product recommendations tailored to individual client needs and hair types.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Call Center Representative
Scantron
Eagan, MN
08.2022 - 08.2023
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Utilized CRM software to track customer interactions and enhance service delivery.
- Collaborated with team members to improve call handling processes and reduce wait times.
- Conducted follow-up communications to ensure customer satisfaction and retention.
Certified Nursing Assistant
The Waters on Mayowood
Rochester, MN
01.2020 - 12.2021
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and safety.
- Documented patient care accurately in electronic health records for compliance.
- Maintained cleanliness and organization in patient areas to promote health standards.
Certified Nursing Assistant
Samaritan Bethany
Rochester, MN
09.2018 - 01.2020
- Collaborated with interdisciplinary teams to enhance overall resident care quality.
- Advocated for residents' needs, fostering a supportive community environment.
- Trained new staff on best practices for patient care and safety protocols.
- Maintained accurate documentation of patient interactions and progress notes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant
Visiting Angels Home Health Care
Rochester, MN
09.2017 - 11.2018
- Implemented individualized care plans to meet resident needs effectively.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Traveled to clients' homes to provide in home care.
Education
Licensed Cosmetologist - Advanced Esthetics
Riverland Community College
Austin, MN06-2025
Skills
- Hair cutting and trimming
- Outstanding customer service
- Quick learner
- Client consultation
Timeline
Hairstylist
Great Clips Hair Salon
10.2025 - Current
Call Center Representative
Scantron
08.2022 - 08.2023
Certified Nursing Assistant
The Waters on Mayowood
01.2020 - 12.2021
Certified Nursing Assistant
Samaritan Bethany
09.2018 - 01.2020
Certified Nursing Assistant
Visiting Angels Home Health Care
09.2017 - 11.2018
Licensed Cosmetologist - Advanced Esthetics
Riverland Community College