Seeking a position in which I can utilize my 20 plus years of Customer Service experience by creating a positive and engaging work environment for guests and colleagues.
Overview
30
30
years of professional experience
Work History
Logistics/Style Team Member
Target
10.2011 - 12.2024
Customer service in retail setting, both in person and by phone.
Assisted with day-to-day operations beginning with inventory arrival to product merchandising.
Skilled at working independently and collaboratively in a team environment with a willingness to provide support wherever needed.
Administrative Assistant/Clerk Typist
City of Rush City
07.1998 - 02.2004
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Licensed Property/Casualty Customer Service Rep
Security-Victor Insurance Agency
02.1995 - 07.1998
First point of contact for all clients, both in person and by phone.
Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Managed all customer accounts with confidentiality.