ELISSA GRAMS

Highly skilled career professional with more than 17years practical experience including cares in hospital, home health, hospice, geriatric nursing, pediatric and primary care environments. Trained and highly experienced in the areas of: patient support including assessment, planning, implementing, coordinating and managing patient care, counseling, education regarding medications and treatment, lab work, documentation with care plan for diagnosis, and administration of treatment procedures, teaching plans, wound cleaning and cares, EKG's, phlebotomy, management, MDS, infection control and scheduling. Computer skilled, managing heavy daily patient volume including telephone triage, appointment scheduling, and patient referral. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality. Working knowledge of healthcare software including Electronic Medical Records (EMR). In-depth knowledge of communicating and collaborating with patients, families, physicians and other health care professionals in achieving quality in patient care. Demonstration ability to train and counsel new nursing staff. Experienced in working with adolescence and adults with mental health and/or sexual abusive behavioral disorders, addictions, and those who have been victims of abuse.