Elizabeth Dittrich
Champlin
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2
2
years of professional experience
Work History
Cashier
Target
11.2023 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Adapted quickly to new technologies and systems for efficient transaction processing.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Advocate
Target
11.2023 - Current
- Resolved customer inquiries through multiple channels, ensuring timely and accurate responses.
- Assisted in troubleshooting technical issues, enhancing user experiences and satisfaction.
- Documented customer interactions in CRM systems to maintain detailed records and improve service quality.
- Collaborated with team members to streamline processes, reducing response times for customer queries.
- Educated customers on product features and services, fostering better understanding and usage.
- Managed escalated customer concerns with empathy and professionalism, maintaining high service standards.
- Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
Camp Counselor
Camp Maverick
06.2025 - 06.2025
- Supervised groups of children in various outdoor and recreational activities, ensuring safety and engagement.
- Facilitated conflict resolution among campers, fostering a positive camp environment through effective communication.
- Trained junior counselors on program protocols, enhancing team performance and camper satisfaction.
Teaching Assistant Volunteer
Champlin Brooklyn Park Academy
01.2025 - 06.2025
- Assisted educators in classroom management and lesson delivery to enhance student engagement.
- Developed instructional materials and resources tailored to diverse learning styles.
- Supported assessment and grading processes, ensuring accuracy and consistency in student evaluations.
- Implemented feedback from educators to refine instructional approaches and enhance learning outcomes.
- Empowered students by incorporating choice-based assignments that allowed them to explore their personal interests within the context of course material.
Education
High School Diploma - Environmental Sustainability
University of Minnesota Duluth
Duluth, MN05-2029
High School Diploma -
Champlin Park High School
Brooklyn Park, MN06-2025
Skills
- Customer service
- Customer assistance
- Dedicated and ethical
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Issue resolution
Languages
English
Native or Bilingual
Timeline
Camp Counselor
Camp Maverick
06.2025 - 06.2025
Teaching Assistant Volunteer
Champlin Brooklyn Park Academy
01.2025 - 06.2025
Cashier
Target
11.2023 - Current
Customer Service Advocate
Target
11.2023 - Current
High School Diploma - Environmental Sustainability
University of Minnesota Duluth
High School Diploma -
Champlin Park High School