Elizabeth Haberman
Fairmont,MN
Summary
Results-driven Social Work Team Lead with a proven track record in coaching, conflict resolution, and enhancing team performance. Committed to fostering a collaborative environment and improving operational efficiency.
Dynamic Social Work Team Lead with expertise in coaching, mentoring, and conflict resolution. Proven ability to enhance service delivery and operational efficiency while fostering professional growth within multidisciplinary teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Social Work Team Lead (Developmental Disability)
Faribault & Martin County Human Services
Fairmont, MN
02.2023 - Current
- Facilitated team meetings to enhance communication and collaboration among staff.
- Maintained caseload of 50+ clients and ensuring necessary deadlines for service delivery are met
- Coordinated cross-functional initiatives to address community needs and resources effectively.
- Developed training programs to improve service delivery and employee performance.
- Streamlined workflow processes to increase operational efficiency within the department.
- Mentored junior staff, fostering skill development and promoting professional growth.
- Analyzed program data to identify trends and inform decision-making for service improvements.
- Implemented strategic initiatives that aligned with organizational goals and enhanced service outcomes.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Developmental Disability Social Worker
Faribault Martin County Human Services
Fairmont
05.2015 - 02.2023
- Developed individualized treatment plans for clients, ensuring tailored support and resources.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies for at-risk populations.
- Conducted thorough assessments to identify client needs and recommend appropriate services and interventions.
- Mentored junior social workers, enhancing team competency through knowledge sharing and guidance.
- Advocated for clients' rights and access to resources within local social service systems.
- Evaluated program efficacy through ongoing analysis, driving continuous improvement initiatives in service delivery.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
Hospital Social Worker/Discharge Planner
Mayo Clinic Health System
Fairmont, MN
05.2014 - 05.2015
- Assessed patient needs and provided appropriate interventions to support mental health and well-being.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for patients.
- Coordinated discharge planning, ensuring continuity of care and resource accessibility for patients and families.
- Educated patients and families on available community resources to facilitate post-discharge support.
- Maintained confidentiality of sensitive information while adhering to ethical standards in social work practice.
- Developed trusting relationships with local service providers, streamlining the referral process and ensuring continuity of care for patients.
- Maintained up-to-date knowledge of industry best practices and emerging trends through ongoing professional development activities.
- Provided crisis intervention, effectively deescalating tense situations to ensure safety for all parties involved.
- Established strong rapport with patients and families through empathy, active listening, and clear communication skills.
Education
Bachelor of Science - Social Work
Minnesota State University, Mankato
Mankato, MN05-2012
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Production monitoring
- Problem-solving
- Teamwork and collaboration
- Team supervision
- Staff training
- Service level agreements
- Verbal and written communication
Certification
- Licensed Social Worker - Current
- MN Choice Certified Assessor- Current
Timeline
Social Work Team Lead (Developmental Disability)
Faribault & Martin County Human Services
02.2023 - Current
Developmental Disability Social Worker
Faribault Martin County Human Services
05.2015 - 02.2023
Hospital Social Worker/Discharge Planner
Mayo Clinic Health System
05.2014 - 05.2015
Bachelor of Science - Social Work
Minnesota State University, Mankato