Elizabeth Herman
Minneapolis
Summary
Detail-oriented groomer with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. A passion for creativity and care for pets with a drive to always continue education.
Overview
12
12
years of professional experience
Work History
Owner / Operator
Sunshine Pet Spa LLC
08.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service.
- Handled all aspects of social media administration.
- Dog grooming. (Bathing, brushing, drying, haircuts, nails trimmed and filed, ears cleaned and plucked, external anal gland expression, teeth brushing, semi permanent color, airbrush, color shampoo, nail art, etc)
- Cat grooming (Haircuts, bathing, drying, claw clipping, claw caps, ear cleaning, teeth brushing, semi permanent color, airbrush, etc)
- Facilitated community events, including adoption drives and vendor collaborations.
- Managed sales and product displays during pet exhibitions.
- Provided grooming services for animals at a non-profit rescue organization.
- Cleaning and facility maintenance
Groomer / Assistant Manager
KNOTTY Paws LLC
04.2016 - 12.2021
- Dog grooming (bathing, drying, brushing, haircuts, teeth brushing, external anal gland expression, nail trimming and filing, semipermanent color, nail polish art, etc)
- Cat grooming (bathing, drying, brushing, haircuts, claw clipping, claw caps, etc)
- Scheduling appointments
- Provided supervision and engagement to maintain a safe, stimulating environment for dogs.
- Assigning weekly cleaning duties
- Overseeing day to day operations
- Training new staff (overseeing new groomers and haircut corrections if needed, training in bathers, teaching)
- Managed front desk operations efficiently.
- Prepared and assembled equipment for photo booth operations.
Groomer
Petco
03.2015 - 04.2016
- Dog grooming (bathing, drying, brushing, haircuts, nail trimming and filing, external anal glad expression, teeth brushing, etc)
- Cat grooming (bathing, drying, brushing, haircuts, claw clipping, etc)
- Taking phone calls and scheduling
- Delivered excellent support to customers on the sales floor.
Receptionist
Olde Town Tattoo
06.2013 - 03.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
ROCORI High School
Cold Spring, MN06.2013
Skills
- Excellent time management
- Fast learning
- Reliable
- Comfortable with many medias for creative grooming
- No breed / size restrictions
- Confident public speaker
Timeline
Owner / Operator
Sunshine Pet Spa LLC
08.2021 - Current
Groomer / Assistant Manager
KNOTTY Paws LLC
04.2016 - 12.2021
Groomer
Petco
03.2015 - 04.2016
Receptionist
Olde Town Tattoo
06.2013 - 03.2015
ROCORI High School
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