Summary
Overview
Work History
Education
Skills
Timeline
Generic

ELIZABETH LEE

Racine

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. An employee that can multitask efficiently, especially when things get busy. Hard worker and fast learner looking for a change of pace and workplace environment. Ready and willing to complete any task that is put in front of me.

Overview

13
13
years of professional experience

Work History

Universal Banker/Lead Teller

Alerus Financial (Formerly Home Federal)
10.2021 - Current
  • Establish, and maintain, positive relationships with present and future clients
  • In maintaining these relationships, offers guidance and help, in person, via email or phone call, with any questions, financial or in general, they may have
  • Open and close accounts, whether it be a personal account or a business account, in compliance with bank, state, and federal guidelines
  • Conducted regular audits of cash drawers, vaults, and other monetary instruments to ensure accurate record-keeping.
  • Performed routine branch operations, including teller transactions, account maintenance, and wire transfers.
  • Participated in community events to promote bank's brand and establish valuable connections with potential customers.
  • Cultivated trusting relationships with customers with confident and professional approach.
  • Referred clients to specialists in areas such as investments, mortgages, and business banking services.
  • Utilized multiple software programs for data entry, account management, document preparation, and reporting purposes.
  • Facilitated customer transactions efficiently, ensuring compliance with banking regulations.
  • Mentored junior staff on operational procedures, fostering a collaborative team environment.
  • Assisted clients in selecting appropriate financial products, enhancing customer satisfaction and retention.

Senior Group Leader

STEWARTVILLE PUBLIC SCHOOLS-TIGER TIME
09.2019 - 08.2021
  • Assist with planning of program activities and work directly with the Tiger Time Coordinator and Assistant Coordinator
  • Communicate with staff, families and children on a daily basis
  • Supervise and guide support staff
  • In charge of elementary students and staff during the summer months
  • Made sure that all staff were up to date with their yearly trainings, new hire background checks and fingerprinting
  • Contributed to parent conferences and family rapport building
  • Worked directly with the coordinator in completing paperwork for the Minnesota Department of Human Services and the Minnesota Department of Health, especially during the heightened concern with COVID-19
  • Worked with both the Coordinator and Assistant Coordinator in making sure that our program was in accordance with the guidance and rules given to us by the State of Minnesota.

Assistant/Group Leader

STEWARTVILLE PUBLIC SCHOOLS-TIGER TIME
11.2012 - 08.2019
  • Ability to assist with program planning and report directly to the Tiger Time Coordinator and Assistant Coordinator
  • Assist Senior Group Leaders in all program functions
  • Worked one on one with students in large groups
  • Used calm, encouraging, and positive approach with all youth within the school district, not just the Tiger Time program itself
  • Used techniques, such as positive reinforcement and behavior modeling, to instill discipline in children.

Education

Associate of Applied Science - Child, Youth, and Family Studies

ROCHESTER COMMUNITY AND TECHNICAL COLLEGE
Rochester, MN
12.2018

Certification - Communications

ROCHESTER COMMUNITY AND TECHNICAL COLLEGE
Rochester, MN
01.2017

Skills

  • Capable of using multiple computer operating systems and programs

  • Cash handling proficiency

  • Multitasking

  • Detail Oriented

  • Problem Solving

  • Organization

  • Teamwork

  • Effective Communication

  • Time Management

  • Relationship Building

  • Customer Service

Timeline

Universal Banker/Lead Teller

Alerus Financial (Formerly Home Federal)
10.2021 - Current

Senior Group Leader

STEWARTVILLE PUBLIC SCHOOLS-TIGER TIME
09.2019 - 08.2021

Assistant/Group Leader

STEWARTVILLE PUBLIC SCHOOLS-TIGER TIME
11.2012 - 08.2019

Certification - Communications

ROCHESTER COMMUNITY AND TECHNICAL COLLEGE

Associate of Applied Science - Child, Youth, and Family Studies

ROCHESTER COMMUNITY AND TECHNICAL COLLEGE

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