Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, managing patient records and completing administrative tasks. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Ridgeview Medical Center/Clincs
08.2008 - Current
Escorted patients to exam rooms upon arrival, applying time management skills to adhere to daily schedule
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Obtained and documented patient medical history, vital signs and current complaints at intake.
Successfully administered injectable medications and vaccinations
Collected patient specimens, adhering to proper specimen handling and preparation standards to ensure quality and accurate lab results
Gathered equipment and supplies for clinic procedures
Assisted physician as necessary
Assured medical supplies were in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Sanitized, restocked and organized exam rooms and medical equipment
Float between multiple clinics to assist with coverage for physicians
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Clinic Health Navigator
Ridgeview Medical Center/Clincs
04.2016 - 10.2023
Assisted providers with review and management of chronic care patient panels
Enhanced patient engagement through personalized care plans and follow-up appointments.
Increased patient compliance with treatment plans through motivational interviewing techniques and tailored interventions.
Provided ongoing support for patients struggling with chronic conditions, promoting adherence to recommended treatments and self-monitoring activities.
Empowered patients to take control of their health by providing self-management tools and guidance on lifestyle modifications.
Followed up with patients via phone call that had been seen in the ER
Reviewed ER follow- up recommendations and answered patient questions
Collaborated closely with medical professionals allowing better understanding of each individual situation that ultimately improved the overall quality of life.
Assisted patients in scheduling doctor and healthcare appointments.
Infection Prevention Clinic Mentor
Ridgeview Medical Center/Clincs
04.2015 - 10.2023
Attend quarterly meetings with hospital infection prevention leaders and relay meeting discussions, infection prevention recommendations and changes to the 4 family practice clinics I represent
Implement necessary changes in clinics to align with DNV infection prevention expectations
Served as role model for coworkers by demonstrating strong values and ethical standards.
Education
Associate of Science - Nursing
Anoka Ramsey Community College
Coon Rapids, MN
12-2026
AAS - Medical Assisting
Minnesota School of Business
Waite Park, MN
09.2008
No Degree - Generals
St. Cloud State University
St. Cloud, MN
05.2007
High School Diploma -
Lester Prairie High School
Lester Prairie, MN
05-2004
Skills
Proficient in EMR Systems
Independent Work
Accurate Clinical Documentation
Collaborative Teamwork
Effective Multitasking
Patient Appointment Coordination
Quality Assurance Standards
Professional Written and Verbal Communication
Patient Instruction
Empathetic Caregiver
Certification
Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Basic Life Support (BLS) - American Heart Association.
Timeline
Clinic Health Navigator
Ridgeview Medical Center/Clincs
04.2016 - 10.2023
Infection Prevention Clinic Mentor
Ridgeview Medical Center/Clincs
04.2015 - 10.2023
Certified Medical Assistant
Ridgeview Medical Center/Clincs
08.2008 - Current
Associate of Science - Nursing
Anoka Ramsey Community College
AAS - Medical Assisting
Minnesota School of Business
No Degree - Generals
St. Cloud State University
High School Diploma -
Lester Prairie High School
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