Ella Johnson

General Manager - Michael Symons - 612.240.9074

• Enhanced customer satisfaction by efficiently managing reservations, seating arrangements, and special accomodations for special events.
• Handled high-pressure situations calmly and professionally while maintaining composure under stress.
• Managed large group bookings, coordinating logistics to ensure seamless experiences for guests.
• Assisted in marketing efforts to promote special events and increase restaurant attendance.
• Collaborated with management to develop strategies for improving overall dining experience.
• Resolved customer complaints promptly, maintaining a high level of customer satisfaction.
• Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
• Developed connections with regular clientele, fostering loyalty, trust, and repeat business.

Owner - Rebecca Garber - 651.253.0021

• Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
• Communicated regularly with parents about daily activities and behaviors.
• Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.

Manager - Debbie Swensen - 612.772.8075

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.