Ella Wheatcraft
Lakeville,MN
Summary
With a desire to receive my degree in business management, I am a motivated individual seeking opportunities to grow my experience. I am eager to display my leadership skills and strong work ethic to accomplish mutually held goals. Known for my honesty, organization skills, creative problem-solving abilities, and dependability.
Overview
7
7
years of professional experience
Work History
Game Day Intern/Customer Service Ambassador
Minnesota Vikings
2024.06 - Current
- Ensured a positive impression of the organization by maintaining professional appearance and demeanor during all game day interactions.
- Provided support in executing promotional initiatives during games to drive fan engagement and enthusiasm.
- Contributed ideas that helped improve overall fan experience through creative marketing strategies.
- Enhanced fan experience by assisting with game day operations and promotions.
- Contributed to a positive team environment by working closely with fellow interns, staff, and management during game days.
Sales Associate
Altar'd State
2023.10 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Social Media Manager
Altar'd State
2023.10 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Increased brand awareness through development and implementation of successful public relations campaigns.
Social Media Intern
Arcon Solutions
2022.06 - Current
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Scheduled content for publication on social media at ideal times.
- Utilized Twitter and Facebook to promote products, services and content.
- Evaluated new emerging media or technologies and made recommendations for application within internet marketing or search marketing campaigns.
Waitress
The Wharf Restaurant
2024.05 - 2024.09
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers
Waitress
Ox Lake Tavern
2023.06 - 2023.08
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
General Office Admin
Arcon Solutions
2020.06 - 2022.08
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Conducted office inventory checks and requested restock of supplies.
- Inventoried and ordered materials, supplies and services.
Filing Assistant
Lakeville Foot Clinic
2018.01 - 2019.01
- Scanned and filed forms, reports, correspondence and receipts.
- Pulled files for staff, management and third-party requests.
- Retrieved requested files and delivered to appropriate personnel.
- Classified information into chronological, alphabetical or numerical order.
- Located, retrieved and copied information in response to requests and delivered to authorized users.
- Eliminated outdated or unnecessary materials according to file maintenance guidelines or legal requirements.
Education
High School Diploma -
Lakeville North High School
Lakeville, MN06.2021
Some College (No Degree) - Business Administration And Management
University of St. Thomas
Saint Paul, MNSkills
- Honesty
- Dependability
- Organizing and Categorizing
- Time Management
- Strong Problem Solving
Affiliations
- previous member of the University of St. Thomas Division 1 Women's Volleyball team
- Part of National Honors Society (Lakeville North Highschool)
- Varsity Volleyball team captain
Timeline
Game Day Intern/Customer Service Ambassador
Minnesota Vikings
2024.06 - Current
Waitress
The Wharf Restaurant
2024.05 - 2024.09
Sales Associate
Altar'd State
2023.10 - Current
Social Media Manager
Altar'd State
2023.10 - Current
Waitress
Ox Lake Tavern
2023.06 - 2023.08
Social Media Intern
Arcon Solutions
2022.06 - Current
General Office Admin
Arcon Solutions
2020.06 - 2022.08
Filing Assistant
Lakeville Foot Clinic
2018.01 - 2019.01
High School Diploma -
Lakeville North High School
Some College (No Degree) - Business Administration And Management
University of St. Thomas
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