Ellie Enneking
BRAINERD
Summary
Dedicated professional with strong organizational skills and a commitment to enhancing customer satisfaction. Proven track record in training staff and implementing process improvements to drive service quality.
Overview
5
5
years of professional experience
Work History
Waitress/ Bartender
Pine Ridge Golf Club
05.2021 - Current
- Trained new staff on bar operations, ensuring adherence to safety and service protocols.
- Collaborated with kitchen staff to coordinate food and beverage service for special events and tournaments.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and accountability in reporting.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Customer Service Manager
Lakeshore
09.2025 - 11.2025
- Led customer service team to enhance satisfaction and resolve inquiries efficiently.
- Developed training programs for staff, improving product knowledge and service quality.
- Implemented process improvements that streamlined customer interactions and reduced response times.
- Analyzed customer feedback to identify trends, informing strategy for service enhancements.
Certified Nursing Assistant
Edgewood Sartell/ Alexandria
01.2023 - 11.2024
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Assisted nursing staff with patient assessments and documentation for improved care accuracy.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Provided compassionate care to patients, ensuring comfort and addressing daily living needs.
- Trained new staff on best practices in patient care and safety protocols, enhancing team efficiency.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
High School Diploma -
Fergus Falls Public School Mn
601 Randolph Ave, Fergus Falls MnSkills
- Customer service
- Honest and dependable
- Organizational skills
- Time management
- Multitasking
- Professional teamwork
- Teamwork
- Team collaboration
- Collaboration
- Professional teamwork
- Outgoing demeanor
- Customer satisfaction
- Fast learner
- Listening skills
- Professional attitude
- Honest and dependable
Timeline
Customer Service Manager
Lakeshore
09.2025 - 11.2025
Certified Nursing Assistant
Edgewood Sartell/ Alexandria
01.2023 - 11.2024
Waitress/ Bartender
Pine Ridge Golf Club
05.2021 - Current
High School Diploma -
Fergus Falls Public School Mn