Ellie Ruehl
Zimmerman
Summary
Dynamic and customer-focused worker with extensive experience in customer service, and a proven track record in cash handling and effective communication. Adept at enhancing customer experiences and maintaining high standards of service, I excel in team collaboration and inventory management, consistently delivering exceptional results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Otsego
10.2024 - Current
- Stocked shelves with ingredients needed to make coffee drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Adhered to health department regulations concerning sanitation standards.
- Created promotional displays for advertising special events or promotions at the cafe.
Greenhouse Worker
Green Valley Garden Center
Ramsey
03.2024 - 06.2024
- Provided customer service at retail outlets when selling products from the greenhouse.
- Maintained a safe and clean work environment by adhering to safety regulations, procedures and protocols.
- Swept and picked up trash in and around greenhouse.
- Delivered friendly service and one-on-one assistance to promote positive customer experiences.
- Performed weeding, pruning, and trimming activities to ensure plant health and aesthetic appeal.
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Packed and prepared plants for shipping or sale, ensuring quality and accuracy.
Host
Vita Bella Ristorante Italiano
Zimmerman
04.2023 - 01.2024
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Assisted servers in seating guests by escorting them to their tables.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Processed payments from customers using a POS system.
- Took reservations over phone and in person.
Host
D's Smokehouse
Zimmerman
07.2022 - 01.2023
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Provided customers with accurate wait times and monitored waiting list.
Education
High School Diploma -
Zimmerman Middle High School
Zimmerman, MN06-2024
Skills
- Customer service
- Cash handling
- Point of sale
- Inventory management
- Team collaboration
- Effective communication
Affiliations
- Design
- Decorating
- Gardening
- Fishing
Timeline
Barista
Starbucks
10.2024 - Current
Greenhouse Worker
Green Valley Garden Center
03.2024 - 06.2024
Host
Vita Bella Ristorante Italiano
04.2023 - 01.2024
Host
D's Smokehouse
07.2022 - 01.2023
High School Diploma -
Zimmerman Middle High School