Emilie Cleveland
Saint Paul
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Logistic Administrator
Hub Group
11.2023 - Current
- Evaluated supplier performance regularly, identifying areas needing improvement and driving corrective actions when necessary.
- Coordinated transportation schedules, ensuring timely deliveries and customer satisfaction.
- Improved order processing efficiency by automating data entry and streamlining workflows.
- Provided training and guidance to new team members, fostering a positive work environment that supported skill development among staff members.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Social Media Coordinator
Kowalski's Markets
07.2023 - 11.2023
- Created social media content with consistent content and tone.
- Managed social media accounts for Eden Prairie location, generating interest for existing and upcoming product or service releases.
- Tracked and analyzed social media and online marketing initiatives.
Sales Intern
Integra Marketing Agency
07.2023 - 08.2023
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Supervisor
Kowalski's Markets
05.2016 - 07.2023
- Assisted with customer service complaints
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Intern
BlueDoor Real Estate
06.2021 - 08.2021
- Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
- Went door-to-door reaching prospective clients about real estate opportunities
- Cold calling prospective clients about rental properties
- Assisted with analyzing and organizing Real Estate data
Marketing Intern
OmniLYF
06.2021 - 08.2021
- Promoted GoFundMe campaigns through social media and email to raise money for student programs.
- Collaborated with video team and graphic design team to promote new programs and to create promotional video.
- Analyzed problems, identified solutions and made decisions.
- Assisted in managing corporate social media channels.
- Created engaging content for Facebook and Instagram.
- Used Hootsuite to schedule posts.
- Worked with students in the marketing program.
Professional Fundraiser
University Of St. Thomas
02.2019 - 05.2021
- Received extensive phone sales training
- Called several different donor groups on behalf of St. Thomas Annual Fund
- Received recognition for being caller with one of the highest pledge counts
- Received both credit and check donations
- Trained new callers in approaching different donor groups and in
computer system
Education
Bachelor of Arts - Strategic Communications
University of Saint Thomas
St. Paul, MN05.2023
Skills
- Proficiency in Microsoft
- Hootsuite Certified
- Leadership Experience
- Managing Operations and Efficiency
- Problem-Solving Abilities
- Social Media Content Writing
- Communication Skills
- Fluent in English, Czech and Spanish
References
Bobby Fausett
OmniLYF Founder/CEO
1813 Wichita St.
Houston, Texas 77004
Bobby.fausett@gmail.com
Lindsey Donovan
St. Thomas Engagement Center Manager
University of St. Thomas
2115 Summit Avenue
St. Paul, Minnesota 55105
612.239.7198
Lindsey.Donovan@ruffalonl.com
Ruth Martinez
Hennepin Kowalski’s Management
2440 Hennepin Avenue
Minneapolis, MN 55405
612.377.3448
hennepin@kowalskis.com
Timeline
Logistic Administrator
Hub Group
11.2023 - Current
Social Media Coordinator
Kowalski's Markets
07.2023 - 11.2023
Sales Intern
Integra Marketing Agency
07.2023 - 08.2023
Intern
BlueDoor Real Estate
06.2021 - 08.2021
Marketing Intern
OmniLYF
06.2021 - 08.2021
Professional Fundraiser
University Of St. Thomas
02.2019 - 05.2021
Supervisor
Kowalski's Markets
05.2016 - 07.2023
Bachelor of Arts - Strategic Communications
University of Saint Thomas
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