Emily Paquin
Andover
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2025
2025
years of professional experience
Work History
Quality Documentation Manager
Cognizant Technologies Solutions
07.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Quality Documentation Manager
Nuance Communications
01.2022 - 07.2023
- Modeled innovative solutions to respond to organizational needs.
- Interviewed software engineers, support staff and quality assurance personnel to understand functionality for documentation needs.
- Provided staff training and mentorship in preparing communication content for different media outlets.
- Oversaw performance of team of technical writers, assigned resources and updated management on projects
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Lead Medical Scribe, Oncology/Hematology
EPPA (Emergency Physicians Professional Association)
07.2018 - 12.2021
- Recorded all patient discussions and transactions in charts for future reference
- Recorded details regarding all therapies, including chemotherapy and radiation to keep patient charts updated
- Applied charges and updated patient records by using Epic
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment
- Implemented care and efficiency improvements to support and enhance office operations
Medical Scribe/Scribe Trainer
EPPA (Emergency Physicians Professional Association)
11.2016 - Current
- Accompanied physicians through day in fast-paced, stressful environments
- Accepted dictated notes and produced professional documents with outlined information
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Mentored new hires, resulting in stronger staff development and increased productivity
Server
Lazy Jack's Bar & Grill
03.2016 - 09.2016
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Emergency Department Medical Scribe
PhysAssist Scribes Inc.
11.2015 - 09.2016
- Company Overview: Emergency Department Medical Scribe
- Translated medical jargon into correct terminology
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts
- Interacted with all necessary partners throughout establishment, including physicians, nursing staff, technicians and medical assistants
- Emergency Department Medical Scribe
Erbert and Gerbert's
- Served customers by building sandwiches
- Maintained dining areas and kitchen areas
- Operated cash registers and payments from customers, including cash and credit cards
- In late September 2015 was promoted to shift lead
Education
Bachelor of Science - RN, BSN
Rasmussen University
Mankato, MN01-2026
Master's Degree - Biomedical Sciences
Barry University
Miami, FL01.2021
Bachelor of Science - Biology, Chemistry
Bemidji State University
Bemidji, MN01.2016
Skills
- Organized and detailed
- Personable and approachable
- Culturally-sensitive
- Enthusiastic
- Excellent time management
- Work delegation
- Team mentoring
- Friendly, positive attitude
- Problem-solving
Accomplishments
- Collaborated with six physicians in the development of inpatient Oncology scribing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Trained staff on new EMR system (Epic).
- Volunteer at Sand Creek Elementary, 2009-Present.
- Conducted medical research and presented data and findings under supervision of a professor 2015-2016.
- Volunteer at Mercy Hospital, Coon Rapids, MN 2011-2015.
- Volunteer Coach at Girls On The Run 09/2019 - 11/2019.
Timeline
Quality Documentation Manager
Cognizant Technologies Solutions
07.2023 - 03.2024
Quality Documentation Manager
Nuance Communications
01.2022 - 07.2023
Lead Medical Scribe, Oncology/Hematology
EPPA (Emergency Physicians Professional Association)
07.2018 - 12.2021
Medical Scribe/Scribe Trainer
EPPA (Emergency Physicians Professional Association)
11.2016 - Current
Server
Lazy Jack's Bar & Grill
03.2016 - 09.2016
Emergency Department Medical Scribe
PhysAssist Scribes Inc.
11.2015 - 09.2016
Master's Degree - Biomedical Sciences
Barry University
Bachelor of Science - Biology, Chemistry
Bemidji State University
Erbert and Gerbert's
Bachelor of Science - RN, BSN
Rasmussen University
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