Emily Barrett
New Brighton
Summary
Dynamic professional with a proven track record of excelling in scheduling and data management. Leveraging strong communication and conflict resolution skills. Experience working within State Assistance programs, specifically within Affordable Housing. Succeeds in enhancing client experiences through exceptional customer service and meticulous attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Counseling Care
Arden Hills
05.2024 - Current
- Scheduling appointments for clients and managing the schedules of 20 providers at the current location, along with the schedules of the four on-site medical staff
- Providing clients with information in person and via phone/email
- Answer, Screen, and forward incoming calls
- Update records and contracts of over 1,000 clients between two different locations
- Clerical duties include filing, photocopying, transcribing, and faxing documents and records
Bartender
Cannon Falls Golf Club
Cannon Falls
10.2021 - Current
- Build a rapport with regular customers and our 300+ members to create a positive atmosphere
- Maintaining Inventory and processing payments
- Balancing cash receipts and recording Sales
- Mix and serve alcoholic beverages based on customer requests
- Train other bartenders in regard to health codes and laws regarding alcohol consumption
Intake Coordinator Intern
Dispute Resolution Center
St.Paul
01.2024 - 08.2024
- Schedule Meeting and Mediation with property manager, tenants, mediator, etc
- Provide resources to clients based on their needs
- Conduct Intakes with potential clients and send in referrals to Rent Help MN for potential Rental Assistance
- Contact clients, answer client questions, and help them through the process of obtaining rental assistance
- I secured rental assistance for over 30+ tenets a month
- Documented and recorded all interactions and relevant information regarding tenets, clients, attorneys, caseworkers, and mediators
- Helped create company procedures regarding outreach, intake, and mediation regarding Housing Stability Services clients
Volunteer Monitor
Beyer
Stanton
06.2017 - 02.2022
- Record and document data regarding the regulated fields
- Packaged and shipped hundreds of chemical-treated seeds to other stations nationwide
- Document and properly stored thousands of chemical-treated material
- Maintain a standard of cleanliness within the lab
- Safety checks on station equipment
Education
Bachelor - Social Work
Bethel University
St. Paul, Minnesota05.2026
Licensed Esthetician -
Aveda
Minneapolis, MN12.2022
Highschool Diploma -
Cannon Falls High School
Cannon Falls, MN05.2022
Skills
- Customer service and support
- Administrative skills and software
- Scheduling and organizing
- Meeting facilitation
- Data management
- Communication skills
- Conflict resolution
- Time management
- Attention to detail
Certification
Licensed Esthetician, 22086911, Can legally and safely provide services such as facials, makeup application, massage, lash extension, waxing, lash and brow tints, and provide consultations regarding skincare and other cosmetic procedures., Minnesota Board of Cosmetology
Activities
Kids Camp Leader, Volunteer position at a church camp where I was in charge of the safety and well-being of 30 third graders and in charge of 4 other supporting staff over the summer. Maintain a fun and safe environment while enforcing rules and schedules.
Timeline
Receptionist
Counseling Care
05.2024 - Current
Intake Coordinator Intern
Dispute Resolution Center
01.2024 - 08.2024
Bartender
Cannon Falls Golf Club
10.2021 - Current
Volunteer Monitor
Beyer
06.2017 - 02.2022
Bachelor - Social Work
Bethel University
Licensed Esthetician -
Aveda
Highschool Diploma -
Cannon Falls High School
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