Summary
Overview
Work History
Education
Skills
Timeline
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Emily Boyce

Blaine

Summary

Versatile and results-oriented professional with experience at Steves Auto World, adept in cash management and customer service excellence. Demonstrated ability to improve customer satisfaction and maintain accurate financial records, fostering positive relationships and enhancing operational efficiency. Skilled in conflict resolution and time management, ensuring high levels of customer loyalty and operational accuracy.

Overview

5
5
years of professional experience

Work History

Cashier

Steves Auto World
09.2021 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Evaluator

Abco Auto Parts
07.2020 - 09.2021
  • Provided valuable input during proposal writing processes, contributing to successful project acquisitions for the organization.
  • Maintained a high degree of professionalism when dealing with sensitive information or challenging situations during the course of an evaluation.
  • Facilitated knowledge sharing among colleagues by presenting key insights from completed evaluations at internal meetings.

Assistant Manager

Little Ceasers
04.2019 - 07.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Bluesky Online
St.paul Mn

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Product restocking
  • Conflict resolution
  • Refunds and exchanges
  • Issue resolution

Timeline

Cashier

Steves Auto World
09.2021 - 04.2024

Evaluator

Abco Auto Parts
07.2020 - 09.2021

Assistant Manager

Little Ceasers
04.2019 - 07.2020

Bluesky Online

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Emily Boyce