Emily Hanson
Saint Cloud
Summary
Detail-oriented Household Manager experienced in budget management, staff supervision, and event planning. Achieved efficient task completion and high productivity through effective communication and problem-solving skills. Focused on delivering smooth operations and managing daily challenges with strategic time management.
Overview
4
4
years of post-secondary education
15
15
years of professional experience
Work History
Household Manager
Myself
Saint Cloud
02.2022 - Current
- Managed household schedules and coordinated family activities effectively.
- Organized household budgets and tracked expenses to maintain financial health.
- Supervised cleaning and maintenance of home environments regularly.
- Ensured efficient meal planning and grocery shopping for the family.
- Coordinated household staff schedules and tasks to ensure smooth daily operations.
- Oversaw home safety protocols, maintaining a secure living space.
- Resolved conflicts within family dynamics through effective communication.
- Arranged appointments with doctors, dentists, tutors, or other service providers.
- Developed and implemented household budgeting strategies to ensure expenses were managed efficiently.
- Coordinated family activities such as vacations, visits to relatives, and special events.
- Delivered family members to appointments and activities safely and timely. for family members when needed.
- Facilitated communication between family members and external parties to enhance mutual understanding. between family members and external parties such as schools or employers.
- Responded promptly to inquiries from family members regarding household concerns or needs.
- Managed scheduling for all appointments, including medical, and dental visits.
- Maintained detailed records of household bills and payments for accounting purposes.
- Kept up-to-date inventory of all furniture, electronics, kitchenware, linens.
- Ensured that all safety protocols were followed in the home environment.
- Created a system of organization for filing important documents related to household matters.
- Planned and cooked meals with consideration to multiple dietary restrictions.
- Assisted with grocery shopping and meal preparation for the family.
- Ordered supplies necessary to maintain a well-stocked pantry and linen closet.
- Conducted regular maintenance on all appliances, vehicles, and other equipment in the house.
- Coordinated activities to foster health and wellness for active household.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Maintained confidentiality of patient health records and personal information. and personal information private and confidential.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
- Identified health scenarios that required more skilled care or knowledge.
- Administered medication and medical treatments, following physician orders.
Amazon Delivery Driver
Partum Prime Partners
Maple Grove
09.2021 - 12.2021
- Delivered packages efficiently to various locations within designated routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Provided excellent customer service during package drop-offs and pickups.
- Navigated routes with relevant map programs and GPS systems.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Loaded and unloaded goods following safety and handling procedures.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected vehicles for maintenance issues before starting each route.
- Inspected vehicle and maintained gas, oil and water levels.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Maintained accurate delivery logs and records for tracking purposes.
- Received daily delivery instructions and route assignments from dispatch.
- Adapted to changing delivery schedules and unexpected road conditions effectively.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Maintained cleanliness of delivery vehicle by cleaning interior and exterior after each shift.
- Improved vehicle appearance by cleaning and detailing both interior and exterior surfaces. and maintained cleanliness for a professional image.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Parts Driver
Oreilly's Auto Parts
Brooklyn Park
07.2021 - 09.2021
- Delivered parts to commercial partners at O'Reilly, ensuring timely distribution.
- Delivered parts to commercial partners for O'Reilly, ensuring timely receipt of orders.
- Maintained accurate inventory records for parts and supplies.
- Loaded and unloaded deliveries from the warehouse.
City Carrier Assistant
United States Postal Service
Andover
08.2020 - 06.2021
- Connected with community, delivering goods and services to american people 7 days a week. Drove LLV truck, delivering mail and packages daily to ensure timely service.
- Delivered mail to residences and businesses efficiently.
- Sorted incoming and outgoing mail for proper distribution.
- Maintained accurate records of deliveries and pickups.
Shift Manager
Taco Bell
Anoka
12.2019 - 08.2020
Shift Leader
Crisp and Green
Wayzata
09.2019 - 11.2019
- Create salads on open line for incoming guests, make sure everything is Followed first in, first out (FIFO) food safety procedures when it comes to food. Maintained cleanliness and organization of lobby and line to enhance guest experience. Facilitated open communication among team members to support efficient service.
- Coordinated team schedules to optimize shift coverage and productivity.
- Coordinated team schedules to optimize shift coverage and productivity.
- Trained new staff on company standards and customer service protocols.
- Create salads on open line for incoming guests, make sure everything is Followed first in, first out (FIFO) food safety procedures when it comes to food. Maintained cleanliness and organization of lobby and line to enhance guest experience.
Store Manager and hiring manager
Yogurtlab
Maple Grove
04.2016 - 08.2019
- Led hiring and scheduling of new employees, tracked inventory and coordinated truck orders, ensured smooth store opening and closing processes.
- Managed daily operations and staff scheduling to maintain efficient service in a high-traffic yogurt shop.
- Managed daily operations and staff scheduling for a busy yogurt shop.
- Oversaw inventory management, aligning stock levels with customer demand to minimize shortages.
Front Desk Associate
Cambria Suites
Maple Grove
06.2018 - 03.2019
- Provided front desk services to ensure positive guest experiences.
- Being able to be communicative to new guests and past guests.
- Fostered welcoming atmosphere for guests upon arrival.
- Developed rapport with guests to enhance their stay.
- Creating an atmosphere where the guests feel welcome from the moment they come into the hotel.
- Built rapport with guests to enhance their experience.
- Assisted various departments to maintain operational efficiency. Such as, laundry, room service, maintenance, housekeeping and sales department.
- Making sure the gift shop is stocked fully every shift.
- Keeping the lobby of the hotel clean.
- Deposited cash at shift's end to ensure financial accuracy.
- Have been trained in and passed in knowing what and how sex trafficking works and what to look for while working in a hotel.
Customer service
Rudy luther toyota
Golden Valley
08.2015 - 04.2016
- Managed customer check-ins at service drive.
- As a greeter in the service drive, took in all customer names and info., brought them to an advisor to further their appointment, ran cars through the carwash, parked cars, Valle cars to customers in the service drive, Drove cars to techs, vacuum cars out, made coffee and checked lobby to see if clean, ran to get rentals and checked customers in and out of the rentals. Help advisors with tickets to the cashier, pulled cars in for advisors into the service drive.
- Learned about dealership functions and employee collaboration.
- Gained insight into dealership operations and employee-management interactions.
Overnight crew
Kwik trip
07.2014 - 11.2015
- Processed customer transactions as main cashier at the register., Oversaw cash deposit processes, at 1 when Product delivery came in to put products into correct place.
- Stocked shelves with merchandise to ensure product availability for customers.
- Stocked shelves with merchandise to maintain availability for customers.
- Prepared food items following safety and quality standards to deliver fresh options.
Cashier/customer service
Sam's Club
06.2015 - 09.2015
- Processed customer transactions efficiently, worked with more than 2k in cash minimum a day. Assisted customers in locating products to find certain products on the floor.
- Processed customer transactions efficiently, worked with more than 2k in cash minimum a day. Assisted customers in locating products to find certain products on the floor.
- Maintained organized and clean checkout area to enhance customer experience.
- Provided prompt assistance with product inquiries, ensuring high levels of customer satisfaction.
Morning crew/cashier
Hardees
Mankato
01.2015 - 03.2015
- Greeted customers warmly at the entrance to create a positive atmosphere.
- Verified customer orders to ensure satisfaction with their selections.
- Putting in customers' orders to the system so their food is ordered properly.
Customer service
Best buy
Maple Grove
10.2013 - 06.2014
- Detailed daily tasks
- Cashier, answered customer calls for pick ups and orders for products in our store, directed customers into the correct direction to their product, sold products.
- Summarized key achievements
- Received positive feedback from team members and management for enthusiastic attitude and strong teamwork skills.
Shift lead
Tutti frutti
Maple Grove
04.2013 - 06.2014
- Defined role and responsibilities.
- Managed store operations by cleaning chairs, depositing money to the bank, and operating yogurt machines each morning and night.
- Highlighted key achievements.
- Accomplishments
Pieceworker
International packaging inc.
Brooklyn Center
06.2011 - 08.2012
- Assembled product components to meet specifications and uphold quality standards
- Completed box folding tasks accurately and maintained organization
- Constructed product components following quality standards.
Education
High school or equivalent -
Osseo senior highschool
Osseo, MN 09.2009 - 06.2013
Skills
- Household Logistics
- Client relations Experience
- Guest Services
- Scheduling
- Home Maintenance
- Leadership
- Team Building
- Cash Handling
- Key Holder
- Shift Lead
- Shift Supervisor
- English proficiency
Timeline
Household Manager
Myself
02.2022 - Current
Amazon Delivery Driver
Partum Prime Partners
09.2021 - 12.2021
Parts Driver
Oreilly's Auto Parts
07.2021 - 09.2021
City Carrier Assistant
United States Postal Service
08.2020 - 06.2021
Shift Manager
Taco Bell
12.2019 - 08.2020
Shift Leader
Crisp and Green
09.2019 - 11.2019
Front Desk Associate
Cambria Suites
06.2018 - 03.2019
Store Manager and hiring manager
Yogurtlab
04.2016 - 08.2019
Customer service
Rudy luther toyota
08.2015 - 04.2016
Cashier/customer service
Sam's Club
06.2015 - 09.2015
Morning crew/cashier
Hardees
01.2015 - 03.2015
Overnight crew
Kwik trip
07.2014 - 11.2015
Customer service
Best buy
10.2013 - 06.2014
Shift lead
Tutti frutti
04.2013 - 06.2014
Pieceworker
International packaging inc.
06.2011 - 08.2012
High school or equivalent -
Osseo senior highschool
09.2009 - 06.2013