Emily Krawczewski
Maplewood
Summary
Dynamic professional with a proven track record at Hobby Lobby, excelling in customer service and teamwork. Adept at cash handling and merchandise display, enhancing store performance. Skilled in emotional support and problem-solving, fostering positive client relationships. Recognized for adaptability and achieving sales goals, contributing to a 15% increase in customer satisfaction.
Overview
15
15
years of professional experience
Work History
Personal Care Assistant
Self-employed
St. Anthony, MN
08.2020 - 10.2024
- Assisted clients with daily living activities, enhancing independence and comfort.
- Managed medication schedules, ensuring timely and accurate administration.
- Developed personalized care plans in collaboration with healthcare professionals.
- Provided emotional support, fostering positive relationships with clients and their families.
Sales Associate
Hobby Lobby
Raleigh, NC & Coon Rapids, MN
06.2015 - 05.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to maximize visual appeal and accessibility.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Operated point-of-sale system accurately, processing transactions efficiently and ensuring customer satisfaction.
- Resolved customer inquiries and complaints promptly, fostering a positive store environment.
- Participated in inventory management by restocking shelves and conducting regular stock checks.
- Supported seasonal merchandising efforts by implementing promotional setups according to company guidelines.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
CTR3
U.S. Navy Active Duty
Ft. Meade, MD
05.2012 - 02.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
Victoria Secret
Roseville, MN
08.2011 - 04.2012
- Educated customers on product features, benefits, and promotions to drive sales engagement.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained organized merchandise displays to maximize visual appeal and accessibility.
Sales Associate
Target
Oakdale, MN
07.2009 - 03.2011
Education
High School Diploma -
North High School
North St. Paul, MNSkills
- Emotional support
- Housekeeping tasks
- Light housekeeping
- Housekeeping
- Patient management
- Transportation assistance
- Medication management
- Observational skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Exceptional customer service
- Cash handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Complex Problem-solving
- Sales training
- Cleaning techniques
- Merchandise display
Timeline
Personal Care Assistant
Self-employed
08.2020 - 10.2024
Sales Associate
Hobby Lobby
06.2015 - 05.2024
CTR3
U.S. Navy Active Duty
05.2012 - 02.2015
Sales Associate
Victoria Secret
08.2011 - 04.2012
Sales Associate
Target
07.2009 - 03.2011
High School Diploma -
North High School