EMILY LARSEN
Burnsville
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and handling sensitive information. Committed to creating welcoming environment and ensuring smooth front desk operations.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist/Customer Service Representative
Incentive Services
03.2025 - Current
- Handled customer inquiries, providing accurate information and resolving issues promptly.
- Developed positive relationships with clients, fostering a welcoming atmosphere at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Barista
Valley Natural Foods
06.2024 - 02.2025
- Operated cash registers and handled cash and card transactions.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
Crew Member
Chipotle
06.2023 - 06.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
Host
Olive Garden
12.2022 - 12.2023
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Answered phone calls to take reservations and address guest questions and concerns.
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
Dietary Assistant
Ebenezer Ridges Care Center
04.2022 - 12.2022
- Monitored temperatures of food products prior to serving in order to ensure quality assurance.
- Maintained knowledge of sanitation standards including proper storage of food items, use of protective clothing, and safe handling procedures.
- Checked meal trays for compliance with diet modifications.
Education
High School Diploma -
Burnsville Senior High School
Burnsville, MN06.2024
Skills
- Time management
- Problem-solving
- Friendly and outgoing
- Attention to detail
- Exceptional customer service
- Team player
- Customer service
- Listening skills
- Data entry
- Oral and writing communication
- File organization
Timeline
Front Desk Receptionist/Customer Service Representative
Incentive Services
03.2025 - Current
Barista
Valley Natural Foods
06.2024 - 02.2025
Crew Member
Chipotle
06.2023 - 06.2024
Host
Olive Garden
12.2022 - 12.2023
Dietary Assistant
Ebenezer Ridges Care Center
04.2022 - 12.2022
High School Diploma -
Burnsville Senior High School