Emily N. Thao
Forest Lake
Overview
2
2
years of professional experience
Work History
Student Employment
UMN Bookstore
12.2024 - Current
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier and Front End
Walmart
07.2023 - 08.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor's Degree - Human Resource Development
University of Minnesota Twin Cities
05.2027
High School Diploma -
Forest Lake Area High School
06.2023
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Active listening
- Punctual and reliable
- Energetic and enthusiastic
Leadership Experience
- VIIVNCAUS UMN-TC (Hmong Women's Group), Fundraising Chair, Present, 05/01/25, Conduct and organize events and fundraisers, Serve as a representative of the student class, Develop and deliver presentations to students and faculty
- Hmong Club, Coordinator, 09/01/22, 06/01/23, Supervised planned events to educate others about the Hmong culture, Teamwork collaboration, Lead decision making and consultation
Timeline
Student Employment
UMN Bookstore
12.2024 - Current
Cashier and Front End
Walmart
07.2023 - 08.2024
High School Diploma -
Forest Lake Area High School
Bachelor's Degree - Human Resource Development
University of Minnesota Twin Cities