Overview
Work History
Education
Skills
Leadership Experience
Timeline
Generic

Emily N. Thao

Forest Lake

Overview

2
2
years of professional experience

Work History

Student Employment

UMN Bookstore
12.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Cashier and Front End

Walmart
07.2023 - 08.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor's Degree - Human Resource Development

University of Minnesota Twin Cities
05.2027

High School Diploma -

Forest Lake Area High School
06.2023

Skills

  • Fast learner
  • Positive attitude
  • Time management
  • Attention to detail
  • Team collaboration
  • Active listening
  • Punctual and reliable
  • Energetic and enthusiastic

Leadership Experience

  • VIIVNCAUS UMN-TC (Hmong Women's Group), Fundraising Chair, Present, 05/01/25, Conduct and organize events and fundraisers, Serve as a representative of the student class, Develop and deliver presentations to students and faculty
  • Hmong Club, Coordinator, 09/01/22, 06/01/23, Supervised planned events to educate others about the Hmong culture, Teamwork collaboration, Lead decision making and consultation

Timeline

Student Employment

UMN Bookstore
12.2024 - Current

Cashier and Front End

Walmart
07.2023 - 08.2024

High School Diploma -

Forest Lake Area High School

Bachelor's Degree - Human Resource Development

University of Minnesota Twin Cities
Emily N. Thao