Emily Sorensen
Sartell
Summary
Ambitious administrative assistant with over three years of customer services and administrative experience. With my highly developed skills in problem solving, personability, and customer services I feel I would be a great asset to your team.
Overview
3
3
years of professional experience
Work History
Compliance Services Associate
Sovos
09.2022 - Current
- Performing accurate submissions of payments on a daily basis
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Completing daily audits to confirm accuracy
- Collaborated with team members with submitting flings in a timely matter
- Adhere to states daily, weekly, and monthly deadlines
- Assisting with small projects; password changes, website changes, and updating states information
Administrative Assistant
Cookie Advantage
03.2022 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed the filing system to improve document organization and management.
- Organized and maintained all incoming orders
- Produces and distributes all materials included in orders
- Creates customer cards and executes creative planning for customer development
Assistant Manager
Boys And Girls Club Of Central Minnesota
06.2020 - 03.2022
- Provided exceptional organization in collecting payments, coordinating activities, notifying parents of late fees, and other office duties.
- Brought a high level of customer services to parents
- Used techniques such as positive reinforcement and behavior modeling
- Answered all questions regarding pricing and occupancy
- Communicated new concerns, behaviors, and misbehaviors with parents
- Assisted in planning resident events, social media postings, and residential marketing
Education
Associate of Arts -
Saint Cloud Technical College
Saint Cloud, MN05.2021
Skills
- Customer Service
- Detail Oriented
- Communication Skills
- Microsoft Excel
- Highly Organized
- Accounting & Mathematics
Timeline
Compliance Services Associate
Sovos
09.2022 - Current
Administrative Assistant
Cookie Advantage
03.2022 - 09.2022
Assistant Manager
Boys And Girls Club Of Central Minnesota
06.2020 - 03.2022
Associate of Arts -
Saint Cloud Technical College
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