Summary
Work History
Education
Skills
Timeline
Generic

Emma Ernst

Moorhead

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Family Nanny

Jennifer Malloy
  • Provided developmentally appropriate activities for children.
  • Encouraged children to be understanding and patient with others.
  • Assisted with light housekeeping duties as well as running errands.
  • Played games, worked on puzzles, and read books to young children.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.

Book Sales Specialist

Ferguson Books And More
05.2023 - 08.2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.

Education

Bachelor of Arts - International Business, Marketing

Concordia College
Moorhead, MN
05.2026

High School Diploma -

Legacy High School
Bismarck, ND
05.2022

Skills

  • Interpersonal communication skills
  • Customer service and care
  • Customer Relationship Building
  • Creative Thinking
  • Dependable and Responsible
  • Problem-Solving

Timeline

Book Sales Specialist

Ferguson Books And More
05.2023 - 08.2023

Family Nanny

Jennifer Malloy

Bachelor of Arts - International Business, Marketing

Concordia College

High School Diploma -

Legacy High School
Emma Ernst