Emma Jennings
Minneapolis,MN
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Beverage Cart Attendant
Brackett’s Crossing CC
06.2023 - Current
- Provided exceptional customer service on-course; built relationships with members
- Managed transactions, stocked inventory, and maintained a professional environment
- Greeted guests and inquired into beverage choices.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Increased customer satisfaction by demonstrating excellent customer service etiquette.
Sales Intern
BrewBill POS
07.2024 - 12.2024
- Conducted outreach to breweries and scheduled product demos
- Delivered personalized sales messaging and followed up with leads
- Gained hands-on experience with cold calls, CRM entry, and client interaction
- Managed customer expectations and helped navigate sales processes.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Pool Server
Brackett’s Crossing CC
06.2022 - 08.2022
- Delivered high-quality service during dining and private events
- Supported needs of wait staff who attended to specific needs of members daily for restaurant with social relevancy and intentionality.
Education
Bachelor of Science - Marketing Management
University of St. Thomas
Saint Paul, MNSkills
- Marketing Skills: Digital Marketing, Social Media Management, Google Analytics, Canva, Microsoft Office, WordPress, Wix, Email Marketing
- Soft Skills: Interpersonal Communication, Creative Thinking, Time Management, Teamwork, Organization
- Interests: Travel, Content Creation, Fitness, Event Planning
Timeline
Sales Intern
BrewBill POS
07.2024 - 12.2024
Beverage Cart Attendant
Brackett’s Crossing CC
06.2023 - Current
Pool Server
Brackett’s Crossing CC
06.2022 - 08.2022
Bachelor of Science - Marketing Management
University of St. Thomas
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