Emmayah Holiday
Mountain Iron
Summary
Dedicated Transportation Security Officer with expertise in customer service, security equipment operation, and public safety awareness. Committed to ensuring a safe environment through effective security screenings and collaboration with team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Range Regional Airport
Hibbing, MN
07.2024 - 02.2025
- Conducted security screenings of passengers and luggage to ensure compliance with safety regulations.
- Utilized screening equipment to detect prohibited items effectively and efficiently.
- Monitored passenger behavior and responded to suspicious activities in a timely manner.
- Collaborated with team members to maintain a secure environment throughout the airport facility.
- Assisted in emergency response drills, enhancing preparedness for potential security threats.
- Participated in training sessions to stay updated on new protocols and safety procedures.
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
CNA
Gonzales Healthcare Center
Gonzales, LA
12.2021 - 03.2022
- Provided direct patient care, including assistance with daily living activities and mobility support.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and care areas.
- Assisted in the development and implementation of individualized care plans.
- Documented patient interactions accurately in electronic health records systems.
Transportation Security Officer
Baton Rouge Metropolitan Airport
Baton Rouge, LA
03.2020 - 11.2021
- Provided excellent customer service by addressing passenger inquiries and concerns professionally.
- Documented incidents and prepared reports to support ongoing security assessments and improvements.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
Parking Officer
LSU Parking
Baton Rouge, LA
07.2019 - 02.2020
- Enforced parking regulations to ensure compliance and promote safety.
- Issued citations for violations, maintaining records of offenses and actions taken.
- Assisted in managing parking facilities, optimizing traffic flow and accessibility.
- Conducted regular inspections of parking areas to identify maintenance needs and hazards.
- Collaborated with campus security to resolve disputes and enhance safety measures.
Sales Associate
Dollar General Store
Woodville, MS
03.2019 - 11.2019
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained organized merchandise displays, improving store aesthetics and accessibility.
- Processed cash transactions accurately, ensuring efficient checkout operations.
- Collaborated with team members to meet daily sales goals and objectives.
Education
Phlebotomy
Lake Superior College
Duluth, MN05-2026
High School Diploma -
Wilkinson County High School
Woodville, MS05-2018
Skills
- Integrity and honesty
- Customer service and assistance
- De-escalation techniques
- Team development
- Security equipment operation
- Customer relations skills
- Public safety awareness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified Nursing Assistant
Languages
English
Full Professional
Timeline
Transportation Security Officer
Range Regional Airport
07.2024 - 02.2025
CNA
Gonzales Healthcare Center
12.2021 - 03.2022
Transportation Security Officer
Baton Rouge Metropolitan Airport
03.2020 - 11.2021
Parking Officer
LSU Parking
07.2019 - 02.2020
Sales Associate
Dollar General Store
03.2019 - 11.2019
Phlebotomy
Lake Superior College
High School Diploma -
Wilkinson County High School