Efficient Technical Writer with 10 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
26
26
years of professional experience
Work History
ILS IETM TECHNICAL WRITER
PRODUCT DEVELOPMENT ASSOCIATES
09.2009 - Current
Procured parts and built TCAS units. Tested MCSABT units and ensured delivery and handling of RMAs. Worked parts inventory. Transferred over to ILS IETM tech writing team. BYG-1 IETM lead for T116 and T118 projects. Trained new employees. Spearheading DMC changes to become more compliant with S1000D standards.
Proved successful working within tight deadlines and a fast-paced environment.
Carefully documented technical workflows in private wiki for education of newly hired employees.
Followed company policies and editorial guidelines to craft thorough, well-written content.
Developed detailed technical documents and user guides for technical products.
Observed in-progress operations to identify important steps for technical instructions.
Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
Edited and proofread technical documents for accuracy and consistency.
Resolved problems, improved operations and provided exceptional service.
Worked well in a team setting, providing support and guidance.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Exercised leadership capabilities by successfully motivating and inspiring others.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Demonstrated leadership skills in managing projects from concept to completion.
ENGINEERING TECHNICIAN
AEROTEK (CONTRACTED TO PDA)
09.2008 - 09.2009
Procured parts and built TCAS units. Tested MCSABT units and ensured delivery and handling of RMAs.
Completed projects by effectively applying engineering, technical, and maintenance procedures.
Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
Provided technical support for engineering projects to support accuracy and deadline management.
Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
RADIO TECHNICIAN
BEARCOM
09.2007 - 09.2008
Installed, troubleshot, and repaired radio equipment used in 911 centers, police and fire vehicles, and handheld units.
Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Evaluated equipment to determine if it needed to be repaired or replaced.
Followed all company guidelines regarding safety procedures when out in field.
Installed and configured new equipment and systems according to company standards.
Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
AVIATION ELECTRONICS TECHNICIAN
USN
08.1999 - 09.2006
Troubleshot, repaired, and replaced communications and navigation equipment on P-3 Orion aircraft. Supervised and trained numerous subordinates.
Coordinated work with engineers, technicians and other aircraft maintenance personnel.
Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Performed thorough visual and physical inspections of all electrical parts.