Eric Bishop
Hugo
Summary
Accomplished Talent Acquisition Manager with a proven track record at AT&T, enhancing recruitment processes and team performance. Expert in applicant tracking systems and fostering professional development. Achieved significant improvements in hire quality through data-driven strategies and effective candidate sourcing, demonstrating exceptional leadership and analytical skills. 10 years of Retail Management experience with direct reports, along with experience opening multiple new Retail locations.
Overview
29
29
years of professional experience
Work History
Talent Acquisition Manager
AT&T
08.2010 - 12.2024
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Trained new Talent Acquisition Mangers coming into the business
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
Retail Store Manager
AT&T
02.2001 - 07.2010
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed multiple Retail location within the Minneapolis/St. Paul area. Opened brand new locations within the twin cities over 9 years.
- 2008 Summit Award winner for top Manager.
Retail Sales Associate
AT&T
09.1998 - 01.2001
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Corporate Trainer
Famous Dave's Bar-B-Que
06.1996 - 08.1998
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed training programs to meet company objectives.
- Opened 10 new restaurants over a 2 year period of time. Trained and developed new employees for these restaurants.
Education
No Degree - Business
Century College
White Bear Lake, MNSkills
- Applicant tracking systems
- Recruitment
- Data-driven decision making
- Candidate sourcing
- Onboarding processes
- Compensation analysis
- Job posting optimization
- Candidate tracking
- Recruitment and hiring
- Hiring and onboarding
- Employee referral programs
- Relationship building
- Onboarding, training, and development
- Teamwork and collaboration
- Team collaboration
- Retail Management
Timeline
Talent Acquisition Manager
AT&T
08.2010 - 12.2024
Retail Store Manager
AT&T
02.2001 - 07.2010
Retail Sales Associate
AT&T
09.1998 - 01.2001
Corporate Trainer
Famous Dave's Bar-B-Que
06.1996 - 08.1998
No Degree - Business
Century College
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