Eric Fields
Stanchfield
Summary
Results-driven Franchise Owner with expertise in sales strategy and customer relationship management. Proven track record in enhancing brand awareness and driving franchise development through effective marketing implementation.
Overview
20
20
years of professional experience
Work History
Franchise Owner
USA Tools LLC
Stanchfield
09.2017 - Current
- Managed daily business operations.
- Used Snap-On marketing strategies to attract new customers and increase brand awareness.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Hired an Assistant to help with daily operations.
Sales Developer
Snap-On Tools
Anoka
01.2008 - 09.2017
- Conducted product meetings to demonstrate tool features and benefits, enhancing franchisee understanding.
- Assisted franchisees with daily operations and training to improve store performance.
- Collaborated with team members to strategize sales approaches and promotions.
- Developed and implemented successful sales strategies to increase customer base and sales
- Reported weekly sales figures to upper management, providing insights for tracking progress against goals.
- Performed data analysis on sales performance metrics in order to identify areas of improvement.
Franchise Developer
Snap-On Tools
Anoka
06.2006 - 01.2008
- Developed and implemented strategies to increase franchise sales.
- Managed franchise operations, focusing on sales planning to optimize performance.
- Collaborated with franchisees to leverage product features and benefits, enhancing sales effectiveness.
- Help new Franchisees start their business and helped them grow their customer base using proven Snap-On programs.
- Delivered ongoing support to franchises, ensuring operational success and customer satisfaction.
Education
High School Diploma -
Blaine High School
Blaine05-1988
Skills
- Franchise operations
- Franchise development
- Sales leadership
- Sales strategy
- Marketing implementation
- Customer relationship management
- Business operations
- Performance analysis
- Time management
- Problem solving
- Conflict resolution
- Brand awareness
Timeline
Franchise Owner
USA Tools LLC
09.2017 - Current
Sales Developer
Snap-On Tools
01.2008 - 09.2017
Franchise Developer
Snap-On Tools
06.2006 - 01.2008
High School Diploma -
Blaine High School