Eric Zuniga
Scandia
Summary
Proactive professional skilled in problem-solving and adaptability within fast-paced environments. Committed to enhancing safety experiences and improving operations through efficient training and collaboration with management.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Pre-Apprentice position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aquatics Lead/Lifeguard
The City of Lino Lakes
08.2025 - Current
- Supervised pool activities to ensure safety and compliance with regulations..
- Monitored and maintained cleanliness of facilities, ensuring a safe environment for patrons.
- Assisted in scheduling lifeguard shifts to optimize coverage during peak hours.
- Provided first aid and emergency care as needed, demonstrating quick decision-making skills.
- Trained new lifeguards on safety protocols and operational procedures effectively.
- Collaborated with management to develop strategies for enhancing patron safety experiences.
- Evaluated incidents and implemented improvements to prevent future occurrences efficiently.
- Contributed to increased membership sales by promoting the benefits of aquatic facilities within the community.
- Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment.
- Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
- Prevented accidents through proactive lifeguarding practices and maintaining a watchful eye on swimmers.
- Assisted in orgainizing engaging swim lessons for various age groups, teaching essential skills for aquatic safety and enjoyment.
Customer Service Representative
Planet Fitness
09.2023 - 07.2025
- Resolved customer inquiries through effective communication and product knowledge.
- Assisted in onboarding new members, ensuring seamless integration into the gym environment.
- Maintained cleanliness and organization of fitness equipment and facilities to enhance member experience.
- Processed membership transactions accurately, reducing errors in billing and account management.
- Implemented feedback systems to gather member insights for continuous service enhancement.
- Developed relationships with members, fostering a welcoming atmosphere that encourages retention and engagement.
- Responded to customer requests for products, services, and company information.
- Trained new staff on customer service protocols and operational procedures for consistency in service delivery.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Pre-Apprentice
Total Mechanical Services
06.2024 - 08.2024
- Assisted in installation and maintenance of HVAC systems, ensuring optimal functionality.
- Contributed to team projects, ensuring timely completion of tasks while adhering to quality standards.
- Developed strong work ethic through consistent punctuality, reliability, and dedication to learning the trade.
- Enhanced practical skills by assisting experienced professionals with various tasks and projects.
- Gained exposure to diverse client needs by shadowing experienced colleagues during consultations.
- Gained fundamental knowledge in the trade through hands-on training and guidance from skilled mentors.
- Operated hand and power tools safely and efficiently for various mechanical tasks.
- Collaborated with senior technicians to troubleshoot system malfunctions and implement repairs.
- Followed safety protocols and procedures, contributing to a safe work environment.
- Increased overall productivity by maintaining a clean workspace free of potential hazards or obstructions.
- Improved efficiency within the team by completing assigned duties promptly and accurately.
- Expanded understanding of industry-specific tools and equipment through regular use and maintenance.
- Showcased commitment to quality workmanship by paying close attention to detail throughout all tasks performed during the pre-apprenticeship period.
- Actively pursued opportunities to expand knowledge and skillset by requesting additional responsibilities.
- Demonstrated adaptability by quickly learning new techniques when working alongside different professionals within the field.
- Showed willingness to travel for work.
Tire Technician
Discount Tire
03.2023 - 08.2023
- Mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Inspected and maintained equipment to limit operational disruptions.
- Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
- Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
Package Handler
The Bug Company
01.2021 - 02.2023
- Coordinated workflow among team members to enhance package handling efficiency.
- Implemented safety protocols to maintain a secure working environment for all staff.
- Trained new employees on equipment operation and package handling procedures.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct truck.
- Proved successful working within tight deadlines and a fast-paced environment.
Package Handler
FedEx
05.2022 - 12.2022
- Operated machinery for package sorting and processing, ensuring timely shipment.
- Monitored inventory levels to prevent delays in packaging operations and shipments.
- Identified process inefficiencies and proposed improvements to streamline operations.
- Maintained accurate records of packages processed and reported discrepancies promptly.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
Associate of Applied Science - HVAC
Century College
White Bear Lake, MN05-2026
High School Diploma -
Forest Lake Highschool
Forest Lake, MN01-2022
Skills
- CPR
- Public safety
- Incident reporting
- First aid
- Physical fitness
- Safety training
- Problem-solving
- Critical thinking
- Reliability
- Problem-solving abilities
- Multitasking Abilities
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Heavy lifting
- Self motivation
- Work prioritization
- Professionalism
- Time management abilities
- Continuous improvement
Certification
- Boiler Special Engineer License - Expires 11/30/2026
- EPA Technician TYPE UNIVERSAL License Issued 4/26/2024
- OSHA 10-hour Construction Safety and Health Issued 11/9/2021
- OSHA 10-hour General Industry Safety and Health Issued 12/14/2023
- CPR Training
Timeline
Aquatics Lead/Lifeguard
The City of Lino Lakes
08.2025 - Current
Pre-Apprentice
Total Mechanical Services
06.2024 - 08.2024
Customer Service Representative
Planet Fitness
09.2023 - 07.2025
Tire Technician
Discount Tire
03.2023 - 08.2023
Package Handler
FedEx
05.2022 - 12.2022
Package Handler
The Bug Company
01.2021 - 02.2023
Associate of Applied Science - HVAC
Century College
High School Diploma -
Forest Lake Highschool