ERICA BOWMAN
Staples
Summary
Compassionate, certified nursing assistant with experience in providing patient care in diverse healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients, and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner, and charting abilities.
Overview
8
8
years of professional experience
Work History
CNA/TMA
Lakewood Health System
Staples
07.2023 - Current
- Assisted residents in preparing for activities and social programs.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Administered medications and educated patients and families on correct at-home administration.
- Turned and repositioned bedridden patients to prevent bedsores.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Educated patients on self-care techniques that would help them maintain their independence.
- Documented activities and recorded information in EMR system.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
CERTIFIED NURSING ASSISTANT
Grapetree Medical Staffing LLC
01.2022 - 07.2023
- Administered essential care services by maintaining residents' grooming standards, hygiene routines, and vital sign records.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Adhered to facility requirements with exceptional attention to detail.
- Ensured compliance with each resident's specific care plan.
- Set up and manage residents’ equipment.
- Ensure accurate documentation of services in compliance with agency policies.
- Communicated complaints encountered to the RN Charge Nurse promptly.
- Implement HIPAA standards alongside Vulnerable Adult reporting protocols and grievance procedures.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
HOME HEALTH AIDE
North Star Health
St. Cloud
08.2021 - 10.2021
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Directed patients in prescribed exercises or in use of braces or artificial limbs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Accompanied clients to doctors' offices or on other trips outside home.
- Helped client with medication self-administration.
- Delivered high level of assistance with cooking, meal preparation and shopping.
CERTIFIED NURSING ASSISTANT / TRAINED MEDICATION AIDE
Cherrywood Advanced Living
Sartell
07.2020 - 08.2021
- Managed comprehensive care to support both physical and emotional wellness of residents.
- Turned and repositioned bedridden patients to prevent bedsores.
- Executed customized care plans for each resident.
- Delivered both scheduled and situational medication treatments.
- Handled setup and operation of equipment tailored to residents' needs.
- Ensure documentation is accurate while complying with agency guidelines.
- Communicate family and patient issues directly to the RN.
- Understand and follow HIPAA, vulnerable adult reporting, and grievance policies.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
MEDICAL BILLING SPECIALIST
Meduit
Sartell
02.2020 - 07.2020
- Generated medical billing related journal entries consistently.
- Compiled billing statements for medical treatments.
- Consistently contributed to a team-focused work setting.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Applied HIPAA privacy and security regulations while handling patient information.
- Submitted claims to insurance companies.
CERTIFIED NURSING ASSISTANT
Good Shepherd Community
Sauk Rapids
08.2018 - 12.2019
- Facilitated completion of everyday tasks for residents.
- Conducted therapy exercises for patients.
- Maintained productivity in high-pressure situations.
- Coordinated with nursing professionals for extra support.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Responded quickly to emergency situations involving sudden illness or injury.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Provided emotional support to patients and families during difficult times.
CERTIFIED NURSING ASSISTANT
Heritage of Foley
Foley
08.2017 - 11.2018
- Implemented consistent routines for memory care residents, resulting in reduced anxiety and challenging behaviors.
- Facilitated activities to promote socialization, emotional well-being, physical conditioning, and cognitive stimulation.
- Developed and implemented individualized care plans for residents with memory impairments.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Communicated with patients with compassion while keeping medical information private.
- Assessed cognitive abilities of residents through observation, interviews, and testing methods.
- Created a safe environment for residents by implementing safety measures such as fall prevention protocols.
Education
TMA CERTIFICATION (Current) -
Central Lakes College
Brainerd, MN05-2024
High School Diploma - GRADUATED IN TOP 5% WITH HONORS
Foley High School
Foley, MN05-2019
CNA CERTIFICATION (Current) -
Anoka – Ramsey Technical College
Anoka, MN08-2017
Associate Degree in Nursing - IN PROCESS
Central Lakes College
BrainerdSkills
- Medical terminology
- Correct medication administration
- Privacy / HIPAA regulations
- Patient advocacy
- Patient support
- Effective Organizational Skills
- Exceptional time management
- Effective customer service skills, including de-escalation practices and active listening
- Ability to thrive independently and in group settings
- Focus on task prioritization and commitment follow-through
- Experience delivering quality patient care
- Empathetic communication
Accomplishments
- 2x Presidents Award at Foley High School for outstanding grade point average
- Presidents Award at St. Cloud Technical and Community College for 4.0 GPA
Timeline
CNA/TMA
Lakewood Health System
07.2023 - Current
CERTIFIED NURSING ASSISTANT
Grapetree Medical Staffing LLC
01.2022 - 07.2023
HOME HEALTH AIDE
North Star Health
08.2021 - 10.2021
CERTIFIED NURSING ASSISTANT / TRAINED MEDICATION AIDE
Cherrywood Advanced Living
07.2020 - 08.2021
MEDICAL BILLING SPECIALIST
Meduit
02.2020 - 07.2020
CERTIFIED NURSING ASSISTANT
Good Shepherd Community
08.2018 - 12.2019
CERTIFIED NURSING ASSISTANT
Heritage of Foley
08.2017 - 11.2018
TMA CERTIFICATION (Current) -
Central Lakes College
High School Diploma - GRADUATED IN TOP 5% WITH HONORS
Foley High School
CNA CERTIFICATION (Current) -
Anoka – Ramsey Technical College
Associate Degree in Nursing - IN PROCESS
Central Lakes College
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