
IT professional with extensive technical expertise and a strong commitment to integrity, focused on driving operational success. Proven track record in delivering high-performance technology solutions that scale effectively. Experience in collaborating with cross-functional teams to enhance organizational efficiency and productivity.
Microsoft Windows and Servers
Microsoft Office Suite
User account management
Folder sharing and permissions
Software installation and upgrades
Desktop support and troubleshooting
Help desk support (Tier I & II)
Lotus Notes and UNIX proficiency
QuickBooks expertise
Cisco networking hardware
VOIP phone configuration
Network troubleshooting and VLAN management