Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erika Coleman

North Saint Paul,MN

Summary

Compassionate and skilled healthcare professional with extensive experience at Allina Health, adept in patient-focused care and behavioral management. Proven ability to enhance patient satisfaction through effective communication and meticulous attention to detail. Certified in CPR/BLS and proficient in medical terminology, ensuring safety and comfort in diverse care settings. Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PCA

Abbey Care Inc Home Health
04.2021 - Current
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Administered medications as prescribed, preventing adverse reactions or complications.
  • Assisted patients with daily living activities, enhancing comfort and dignity.
  • Administered medications as prescribed, ensuring compliance with care plans.
  • Monitored patient health status, reporting changes to healthcare team promptly.
  • Implemented safety protocols within home environments, reducing risk of injury.
  • Improved patient comfort by providing compassionate and attentive care.

Patient Care Technician

Allina Health Abbott Northwestern Hospital
04.2019 - Current
  • Documented patient information accurately in electronic health records for effective communication among healthcare team members.
  • Work with doctors and charge nurse in putting consults in for patients to be seen.
  • Organize and restock patient supplies in order to maintain adequate stock levels throughout the shifts.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Handle incoming phone calls efficiently
  • Supported needs of 20+ patients on unit.

Nursing Assistant

Allina Health United Hospital
08.2016 - 03.2019
  • Provided compassionate patient care, assisting with daily living activities and personal hygiene.
  • Monitored vital signs, documenting changes and reporting observations to nursing staff promptly.
  • Assisted in maintaining a clean and safe environment for patients through regular sanitation practices.
  • Collaborated with healthcare team to develop individualized care plans based on patient needs.
  • Trained new nursing assistants on best practices, safety protocols, and patient interaction techniques.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.

Dietary Aide

Allina Health United Hospital
01.2016 - 08.2016
  • Prepared and served meals according to dietary guidelines and resident preferences.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Set up trays for patients upon request.
  • Delivered meals to patients in the rooms.
  • Worked closely with team members to update cleaning protocols and safety.
  • Stocked food and other supplies for main kitchen and unit floors.
  • Monitored expiration dates on products and disposed of any expired items.
  • Collaborated with nutritionists to ensure meal plans met individual dietary needs.
  • Assisted in maintaining kitchen cleanliness and compliance with health regulations.

Education

No Degree - Medical Assistant

Century College
White Bear Lake, MN
06.2027

Skills

  • Medical terminology
  • CPR/BLS certification
  • Epic trained
  • Healthcare expertise
  • Observational skills
  • Time management
  • Patient-focused care
  • Behavioral management

Certification

  • Certified Health Unit Coordinator, Allina Health - 2019-current
  • CPR/BLS Certificate
  • Certified PCA, Abbey Care Inc - 2021-current
  • Mental Health First Aider Certificate

Timeline

PCA

Abbey Care Inc Home Health
04.2021 - Current

Patient Care Technician

Allina Health Abbott Northwestern Hospital
04.2019 - Current

Nursing Assistant

Allina Health United Hospital
08.2016 - 03.2019

Dietary Aide

Allina Health United Hospital
01.2016 - 08.2016

No Degree - Medical Assistant

Century College

Similar Profiles

CREATE PROFILE
Erika Coleman