Summary
Overview
Work History
Education
Skills
Accomplishments
Consent and Authorization for Photography, Recording or Broadcast
Languages
Interests
Timeline
Generic

Erika Hannon

Annandale,MN

Summary

Will bring experience and positivity to the workplace, as well as compassion, empathy, and a drive to learn.

Wanting to gain work place experience that can help with my future degree.


Overview

6
6
years of professional experience

Work History

Customer Service Representative

Circle K
03.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service.
  • Used organizational and communicational skills to keep the work force running smoothly and efficiently.
  • Multi-tasking and creating structured routines to ensure worklists and quotas were met and done correctly.
  • Working with food.

Childcare Provider

Kidville
01.2022 - 02.2023
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Created strong relationships with coworkers and children to build trust and ensure children's needs were met.
  • Provided emotional support and guidance to children during difficult times.

Private Nanny

Family Members
09.2020 - 08.2021
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as cleaning or running errands when necessary.
  • Prepared healthy, age-appropriate snacks and meals.
  • Helped children with school work and resolving sibling conflicts.
  • Supervising multiple young children as well as household pets.
  • Managed multiple tasks at a time to guarantee each child's needs were met.

Cashier

Lake Country Antiques
06.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers move heavier purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor's - Clinical Counseling Psychology

Augsburg University
Saint Paul, MN
05-2028

High School Diploma -

Maple Lake Secondary School
Maple Lake, MN
05-2024

Skills

  • Critical thinking
  • Problem resolution
  • Relationship building
  • Microsoft Excel
  • Product knowledge
  • Staff training
  • Quality control
  • Research
  • Reading comprehension
  • Key holder experience
  • Task Orientated

Accomplishments

  • Maintained 4.00 throughout high school and university.
  • Earned the Students of Excellence award in 2024.
  • Was salutatorian of my high school graduating class and gave the graduating speech.
  • Earned the trust of employers and customers through dedication, hard work, and communicational skills.

Consent and Authorization for Photography, Recording or Broadcast

  • Staff: Complete for photography, recording or broadcast by or for Allina Health (or by someone acting on behalf of Allina Health) NOT for Media Consent – See Media/External Party Consent Form
  • Consent to Create and/or Use Photos, Recording or Broadcast
  • I agree that Allina Health or its representatives may use existing images or recording or may create photographs, voice or audio recordings, or broadcasts of images or recordings of me as indicated here: (Check all that apply)
  • Photograph Audio Recording Video Recording Broadcast Other: ____________________________
  • The purpose for which the photograph, recording or broadcast will be created or used is: (select one from list or if none apply, enter brief description of the project – e.g., marketing, presentations, staff education, patient education, promotional, advertising, quality review)
  • Use in local newspaper press release as well as a photo poster outside of our Gift Shop.
  • I understand that:
  • I can ask to stop the photography, recording or broadcast at any time before it starts or while it is happening.
  • If I am a patient, I have the right to cancel this consent before the images, recordings or broadcast are used.
  • I agree that:
  • All images or recordings and/or copies will be the exclusive property of Allina Health
  • Allina Health may keep or use the images or recordings now or in the future.
  • Allina Health may use personal information about me in connection with the photograph, recording or broadcast, which may include my name, health information and other personal information that I provide to Allina Health.
  • Allina Health does not owe me any payment for any benefit it receives for the use of my images or voice, including for marketing or publication of the images or recordings.
  • Printed Name of Person in photograph, recording or broadcast Date of Birth
  • Signature (If person in photo or recording is under age 18, a parent/guardian must sign) Date
  • Authority to sign if signing on behalf of patient (Relationship to Patient)

Languages

English
Full Professional

Interests

  • Working with people of all age groups
  • Acting and theatre
  • Painting and other forms of traditional art
  • Psychology and biology


Timeline

Customer Service Representative

Circle K
03.2022 - Current

Childcare Provider

Kidville
01.2022 - 02.2023

Private Nanny

Family Members
09.2020 - 08.2021

Cashier

Lake Country Antiques
06.2019 - 08.2021

Bachelor's - Clinical Counseling Psychology

Augsburg University

High School Diploma -

Maple Lake Secondary School
Erika Hannon