Erin Waterbury

• Supervised inmate activities to ensure compliance with facility regulations. On a daily basis my duties would change, and I would adapt to the current workload as needed.
• Conducted regular security checks to maintain safety within the correctional environment.
• Managed inmate transportation for court appearances and medical appointments.
• Responded promptly to emergencies, ensuring safety and order in the facility.
• Collaborated with staff to develop and implement security protocols.
• Documented incidents (Captains Reports) and maintained accurate records of inmate behavior.

Provided exceptional customer service to all consumers.

• I was in charge of making sure that the facility was in tip top condition for the consumer.

• Assisted in managing store operations and staff scheduling.
• Coordinated inventory management and restocking initiatives. Which included working with all vendors.
• Trained new employees on store policies and procedures.
• Monitored customer service standards and resolved issues efficiently.
• Supervised daily operations including scheduling shifts, assigning duties.