ESMERALDA NAVARRO
AUSTIN
Summary
Security Guard with 5 years of experience. Proficient in customer service, surveillance, and team leadership, with a strong focus on conflict resolution and maintaining a safe environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard (Unarmed)
Securitas
08.2020 - 07.2025
- Supervise first shift security personnel across multiple posts, ensuring compliance with security protocols and maintaining operational excellence in a fast-paced environment.
- Completed many daily tasks at different posts one post being Scale. Worked closely with shipping department as scale officer would receive load and document paperwork.
Crew Member
Dairy Queen
06.2019 - 08.2020
- Managed customer orders and delivered exceptional service at Dairy Queen, maintaining efficiency during peak hours while ensuring accuracy and customer satisfaction.
Education
Academy in National Park Ranger
Vermilion Community College
Ely, Minnesota12.2021
Criminal Justice and Corrections
Riverland Community College
Austin, MN05.2021
Skills
- Security, Surveillance, Front Desk, Cashiering, Microsoft Word, Computer Operation, Food Preparation, Team Leadership, Customer Service, Conflict Resolution, Problem Solving
Certification
- CPR/AED Certification
- FIRST AID Certification
Timeline
Security Guard (Unarmed)
Securitas
08.2020 - 07.2025
Crew Member
Dairy Queen
06.2019 - 08.2020
Academy in National Park Ranger
Vermilion Community College
Criminal Justice and Corrections
Riverland Community College
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