Esraa Mostafa
Pharmacy Technician
Rochester,MN
Summary
Detail-oriented and adaptable professional with a B.S. in Chemical Engineering and over 3 years of experience in medical and optical laboratory settings, complemented by 8 years as a caregiver. Proficient in sterile and nonsterile compounding, unit dose processing, and operating specialized equipment such as Pyxis machines and optical instruments. Recognized for exceptional organizational skills, quick learning, and a proven ability to collaborate with healthcare teams to deliver high-quality patient care. Seeking to contribute technical expertise and dedication to Mayo Clinic’s mission of excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills
Overview
5
5
years of professional experience
2
2
Languages
Work History
Pharmacy Technician
Mayo Clinic
Rochester, MN
01.2025 - Current
- Read and interpret physician’s medication orders, assisting with filling, processing, and dispensing medications under pharmacist supervision.
- Prepare and load medications into Pyxis machines with accurate bar code scanning, ensuring proper inventory for nursing unit ADCs and unit dose drawers.
- Fill controlled substance orders, reconcile discrepancies daily, and report unusual activity to pharmacists or management to prevent drug diversion.
- Perform sterile and nonsterile compounding and preparation, adhering to safety and quality control protocols.
- Collaborate with hospital staff, physicians, patients, and families to ensure seamless communication and operational efficiency.
- Assisted pharmacists in preparing and dispensing medications, ensuring compliance with safety and quality standards.
- Maintained accurate inventory levels by conducting regular stock checks and managing medication expiration dates.
- Provided exceptional customer service by addressing patient inquiries and facilitating medication refills efficiently.
- Trained and mentored new pharmacy technicians on standard operating procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced medication dispensing errors.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Provided critical support in emergency situations, quickly gathering necessary medications.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
Liquid Handler/Lab Assistant
Mayo Medical Laboratories
, MN
01.2024 - 12.2024
- Verified correct specimens for testing, ensuring accuracy and compliance with laboratory protocols
- Operated liquid handling equipment with precision, maintaining high standards of quality and efficiency.
- Conducted routine maintenance and quality control checks to support reliable lab operations.
- Demonstrated strong attention to detail in managing high-volume testing workflows.
- Prepared and dispensed liquid samples according to established protocols, ensuring compliance with safety and quality standards.
- Maintained laboratory equipment and supplies by routinely checking inventory levels and restocking necessary materials.
- Assisted in the collection and processing of biological specimens, enhancing workflow efficiency and reducing turnaround times.
- Implemented proper waste disposal procedures to uphold regulatory compliance and promote a safe laboratory environment.
- Documented and reported sample handling processes accurately, contributing to improved tracking and accountability in laboratory operations.
- Collaborated with laboratory staff to optimize workflow processes, resulting in a more organized and efficient work environment.
- Trained new team members on standard operating procedures, fostering a culture of safety and precision in liquid handling tasks.
- Participated in routine quality control checks, ensuring the reliability of results and adherence to laboratory standards.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Provided excellent customer service when responding to inquiries regarding package status updates, addressing concerns, and resolving issues in a timely manner.
- Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
- Balanced competing priorities in a fast-paced environment without sacrificing accuracy or efficiency in daily tasks such as sorting parcels according to destination zones.
- Assisted in training new employees on company policies, safety measures, and handling techniques to ensure consistent quality across the team.
- Followed safety protocols to minimize workplace accidents.
Optical Lab Technician
LensCrafters
Rochester, Washington
01.2023 - 12.2023
- Performed optical fabrication, assembly, and inspection tasks, ensuring precision in lens calibration and measurement.
- Operated optical instruments to design and fabricate custom optical components, maintaining accurate records of measurements and results.
- Conducted corrective maintenance and quality control tests to uphold product standards.
- Ensured compliance with safety guidelines and procedures, enhancing workplace safety and efficiency.
- Collaborated with team members to optimize workflow efficiency, reducing turnaround times for lens production.
- Maintained inventory levels of optical supplies, facilitating timely restocking and minimizing production delays.
- Assisted in training new technicians on equipment operation and safety protocols, enhancing team capabilities and performance.
- Demonstrated exceptional problem-solving skills when addressing unique customer requests or complex prescriptions, ensuring optimal outcomes for each client''s vision needs.
- Supported business growth initiatives with diligent tracking of production metrics and timely completion of designated tasks.
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
Special Needs Caregiver
Accra Care
Rochester, MN
01.2022 - 12.2022
- Provided compassionate care for a family member with special needs, administering medications accurately and supporting therapy sessions.
- Developed strong interpersonal skills to engage with clients and families, fostering trust and comfort.
- Managed daily care schedules with meticulous attention to detail, ensuring adherence to medical and therapeutic requirements.
- Supported individuals with special needs by implementing tailored care plans, enhancing their daily living skills and independence.
- Assisted in managing daily routines and activities, ensuring a safe and nurturing environment for clients.
- Collaborated with healthcare professionals to monitor clients' progress, adapting care strategies to meet evolving needs.
- Trained new caregivers on best practices for supporting individuals with special needs, promoting a consistent care approach.
- Developed and facilitated engaging activities to improve clients' social skills and emotional well-being, fostering positive interactions.
- Communicated effectively with families to provide updates on client progress, building trust and ensuring continuity of care.
- Adhered to safety protocols and compliance standards, ensuring a secure environment for all clients under care
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
Student Nutrition Associate
Rochester Public Schools
Rochester, MN
01.2021 - 12.2021
- Collaborated with team members to ensure efficient delivery of nutrition services in a fast-paced environment.
- Demonstrated adaptability and organizational skills in managing tasks under strict timelines.
- Fostered a positive and inclusive team environment, enhancing service quality.
- Based on the role of Student Nutrition Associate at Rochester Public Schools, here are eight experience statements crafted to reflect the responsibilities and skills associated with this position:
- Supported staff training initiatives by sharing best practices in food service and safety compliance with new team members.
- These statements focus on the essential functions and contributions of a Student Nutrition Associate, showcasing both operational tasks and strategic involvement in promoting student health.
- Enhanced client understanding of portion control through hands-on demonstrations and educational materials.
Education
Bachelor of Science - Chemical Engineering
Shorouk Academy
01.2010
Skills
Medication dispensing
Controlled substance management
Sterile compounding
Nonsterile compounding
Inventory management
Pyxis operation
Prescription accuracy
Quality control
Team collaboration
Process improvement
Emergency response
Workflow optimization
Websites
Timeline
Pharmacy Technician
Mayo Clinic
01.2025 - Current
Liquid Handler/Lab Assistant
Mayo Medical Laboratories
01.2024 - 12.2024
Optical Lab Technician
LensCrafters
01.2023 - 12.2023
Special Needs Caregiver
Accra Care
01.2022 - 12.2022
Student Nutrition Associate
Rochester Public Schools
01.2021 - 12.2021
Bachelor of Science - Chemical Engineering
Shorouk Academy
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