Estefani Pina Soto
Plymouth
Summary
Self-driven and motivated high school graduate with exceptional communication and organizational skills. Quick learner and multitasker who poses two years of customer service experience. Proficient in operating various tools and machinery while maintaining a clean and organized work area.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
04.2020 - 12.2020
- Operate the POS system and take customer orders, ensuring timely delivery and excellent customer service while fulfilling over 300 orders per shift
- Carefully observe all food safety measures and quality control standards, guaranteeing that the best possible product is given to customers
- Maintain store cleanliness standards, paying close attention to detail and taking the initiative to tackle extra cleaning tasks during store down-time
- Support the team by helping take orders in the drive-thru window during peak hours, making sure that all of our customers are satisfied and quickly receive their orders
Aisles Online Personal Shopper
Hyvee
01.2021 - 08.2021
- Company Overview: Hyvee - Aisles Online Personal Shopper
- Performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone and emails promptly and provides friendly, helpful service to customers who call
- Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Hyvee - Aisles Online Personal Shopper
Merchandise Associate
TJMaxx
12.2022 - 06.2023
- Company Overview: TJMaxx - Merchandise Associate
- Established customer service positive store culture and rings the customers purchases accurately returns and counts the change back to customers
- Promotes credit program for loyal customers when interacting with them maintaining the area organizational and cleanliness
- TJMaxx - Merchandise Associate
Medical Assembler
Steris
10.2023 - Current
- Contributed to a reduction in product defects through meticulous attention to detail during the assembly process.
- Assisted in the training of new employees on proper assembly techniques, fostering a supportive work atmosphere.
- Maintained a clean and organized workspace, adhering to strict sterilization procedures for optimal safety.
- Troubleshot faulty equipment.
- Participate in team meetings to discuss production goals, challenges faced during the assembly process, and potential solutions
- Inspected finished products for defects or malfunctions, ensuring adherence to quality control procedures
Education
High School -
Robbinsdale Cooper High School
New Hope, MN06.2023
Skills
- Mechanical aptitude
- Leadership qualities
- Production line background
- Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assembler
Steris
10.2023 - Current
Merchandise Associate
TJMaxx
12.2022 - 06.2023
Aisles Online Personal Shopper
Hyvee
01.2021 - 08.2021
Crew Member
McDonald's
04.2020 - 12.2020
High School -
Robbinsdale Cooper High School
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