Ethan Wohleb-Pherson
Shakopee
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. . Pursues every opportunity to support team members and proactively address issues. Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
6
6
years of professional experience
Work History
Barista
Higbies
01.2022 - 05.2024
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Managed deposits in a timely manner with clear concise effectiveness.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Worked in close cooperation with management to ensure the most capable and beneficial environment for all consumers and employees.
Barista Shift Supervisor
Common Cup
02.2021 - 05.2024
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined operations for increased efficiency by optimizing staff scheduling and task delegation.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Accurately and in a timely manner managed finances and financial drops for end of shift services.
Greenhouse Assistant
Sailers Greenhouse
01.2018 - 03.2024
- Enhanced plant growth by carefully monitoring and adjusting environmental conditions in the greenhouse.
- Increased crop yield through diligent pruning, pinching, and training of plants.
- Addressed customer concerns and questions in a timely and respectable manner.
- Worked in close cooperation with management to find capable ways of increasing revenue flows and managing stocks of equipment and products.
Stocking Associate
Hyvee
12.2021 - 01.2024
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Streamlined stocking process for increased efficiency, following company guidelines and procedures.
- Collaborated with team members to maintain a high level of efficiency within the work environment.
- Consistently met or exceeded productivity goals while ensuring compliance with safety guidelines.
Education
Bachelor of Arts - Economics
University of Minnesota Morris
Morris, MN05.2024
Skills
- Adaptability
- Clear Communication
- Information Gathering
- Cost-Benefit Analysis
- Process Enhancement
- Risk Mitigation
- Strategic Planning
- Critical Thinking
- Relationship Building
Accomplishments
Accomplished the significant achievement of Eagle Scout through Boy Scouts of America. Worked constantly and capably to undertake the utmost care and attention to respective requirements and needs. Managed a complex Eagle Scout project with coordinating large groups of individuals in complex planting projects with complex financial and logictical challenges.
Timeline
Barista
Higbies
01.2022 - 05.2024
Stocking Associate
Hyvee
12.2021 - 01.2024
Barista Shift Supervisor
Common Cup
02.2021 - 05.2024
Greenhouse Assistant
Sailers Greenhouse
01.2018 - 03.2024
Bachelor of Arts - Economics
University of Minnesota Morris
Similar Profiles
Ethan RingoldEthan Ringold
Assistant Superintendent at Bearpath Golf and Country ClubAssistant Superintendent at Bearpath Golf and Country Club
Krystyna DoreeKrystyna Doree
Assistant Teacher at Ladybug Child Care IncAssistant Teacher at Ladybug Child Care Inc
Samantha BacheldorSamantha Bacheldor
Program Supervisor at My Brothers' KeeperProgram Supervisor at My Brothers' Keeper