Dynamic sales leader with a proven track record at EXp Realty, LLC, achieving over 245 successful buyer and seller appointments. Expertise in strategic vision and business development, fostering relationships, and implementing innovative sales strategies. Consistently exceeds revenue goals while enhancing team performance and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Sr, Inside Sales Agent
EXp Realty, LLC
12.2023 - Current
Assisted is over 245 Buyer and Seller Appointments in 2025
Created organization's mission and vision statements for use by employees.
Identified business development challenges and customer concerns for proactive resolution.
Assisted with Training and Assisting team member with contacts and developing rapport with potential clients..
Owner
Nurture Lead Tech
Minneapolis
10.2021 - Current
Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
Streamlined internal processes for improved efficiency, leading to a more organized work environment.
Supported fellow team members during peak times or absences, maintaining seamless operations within the department.
Implemented creative sales strategies to overcome challenges in a competitive market and exceed revenue goals.
Managed client relationships and facilitated property showings for prospective buyers.
Developed and maintained comprehensive knowledge of local real estate market trends.
Managed daily operations to ensure efficient workflow and customer satisfaction.
Inside Sales Account Executive
Remax Results
01.2019 - 09.2021
Assisted $20,000,000 in sales first year in the ISA Role
Managed friendly and professional customer interactions.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Used CRM software to maintain detailed contact logs and account records.
Prepared and submitted reports to keep management informed of sales activities and progress.
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Set and achieved company defined sales goals.
Expanded the company''s market presence by attending industry events, networking with professionals, and showcasing product offerings.
Supported the development of sales collateral such as brochures, presentations, and case studies to showcase product benefits during client interactions.
Prospected and secured new business through telesales and relationship building.
Implemented a comprehensive training program for new hires to ensure they were knowledgeable about products, services, and best practices in inside sales.
President / Owner
Land of, Windows Service LLC
08.2017 - 09.2020
Chaska, Minnesota Marketing to Twin Cities residential home owners, securing 40-50 business appointments monthly Generate revenues in excess of $12,000 monthly in peak months Supervision of up to 5 employees / sub-contractors to ensure high levels of customer satisfaction Continual market research and analysis to stay up-to-date with consumer needs and expectations Oversees CRM to build long-term customer base
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sr. Legal Agent
Messerli Kramer
01.2016 - 01.2019
Consistent Top 3 level collector from September 2017 High-activity producer exceeding 200 calls per day Closing over $80,000 monthly on average in delinquent credit accounts Demonstrated ability to build rapport quickly, identify business opportunities, and gain commitment
Assistant Manager
Wayzata Verizon
06.2013 - 12.2015
Manage product inventories, and client phone workshops Works with multiple customers throughout the day Set up marketing strategy to grow and expand customers base Trains new employees on sales and day-to-day operations
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Administrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLCAdministrative Assistant/Realtor at Pittsburgh Home Girls LLC/eXp Realty LLC