Eugene Twitchell
Minneapolis
Summary
Highly motivated Sales Associate and Trainer with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Sales Trainer
Premier Roofing
2020.08 - 2020.11
- Increased sales team productivity by developing and implementing comprehensive training programs.
- Enhanced employee retention through ongoing coaching and mentoring for newly hired sales professionals.
- Streamlined onboarding process for new hires, ensuring proper training in product knowledge, sales techniques, and company policies.
- Improved overall team performance by conducting regular assessments and providing constructive feedback on individual progress.
Branch Manager
Associated Bank
2020.01 - 2020.07
- Responsible for operations and sales of branch
- Trained employees on sales and procedures
- Maintained functional operations while understaffed
- Oversaw the handling of $100,000+ per day, and processed legal paperwork.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined branch operations for increased efficiency through implementation of new processes and procedures.
Regional Sales Trainer
Sprint
2019.01 - 2020.01
- Tracked and logged sales numbers and goals
- Managed and oversaw outbound sales operations
- Trained and maintained employee sales behavior while keeping a % to quota that was within top 5 of company nation wide month over month and kept store location within 90 to 100% audit compliance
- Boosted regional sales by developing and implementing effective training programs for sales representatives.
- Enhanced team performance by providing ongoing coaching and support to sales staff.
Private Client Advisor
Stauer
2018.03 - 2019.01
- Managed a personal client base while compiling customer sales data and extending my personal portfolio
- Assisted in the creation and implementation of new training methods and scripts for the inbound sections of the company
- Maintained position of top 3 sales performance month over month sense day-view with company.
- Enhanced client satisfaction by addressing concerns promptly and effectively resolving issues.
Sales Representative
CH Rentals
2015.05 - 2017.03
- Welded, heat treated and repaired worn and damaged equipment
- Processed merchandise returns and exchanges
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning
- Communicated all merchandise needs or issues to appropriate supervisors
- Implemented short term marketing strategies that created a 70% increase in year over year sales.
Marine Corps
United States
2013.01 - 2015.03
- Received high levels of collage education for the fields of chemical and biological sciences
- Excelled in a supplementary squad leaders course
- Began work in Data networking for Bases Sgt
- Major
- Received meritorious promotion to Lt
- Colonel before medical discharge.
Education
High School Diploma -
Academy of Bioscience
Minneapolis, MN03.2012
Skills
- Data Analysis
- Objection handling
- Sales report analysis
- Sales Data Analysis
- Sales Team Development
- Report Preparation
- Sales team training
- Sales Planning
Timeline
Sales Trainer
Premier Roofing
2020.08 - 2020.11
Branch Manager
Associated Bank
2020.01 - 2020.07
Regional Sales Trainer
Sprint
2019.01 - 2020.01
Private Client Advisor
Stauer
2018.03 - 2019.01
Sales Representative
CH Rentals
2015.05 - 2017.03
Marine Corps
United States
2013.01 - 2015.03
High School Diploma -
Academy of Bioscience
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