I am an experienced server with a passion for providing exceptional customer service in fast-paced restaurant environments. With years of experience at Giulia and Keys Café, I’ve honed my skills in multitasking, building relationships with guests, and ensuring smooth, efficient service. My background in marketing and hospitality also gives me a strong understanding of brand representation and customer engagement, making me a well-rounded addition to any team.
I provided hospitality in a fast-paced, upbeat Italian restaurant . My role mainly included taking orders, delivering food and drinks, and ensuring guests have a memorable experience with attentive and friendly service. I consider myself a good multitasker and have passion for great food and customer service.
I did my best to create warm relationships with regular customers, making Keys a welcoming and familiar dining experience. In addition to serving, I bussed and reset tables to maintain a clean and organized dining room and work area. We all took the time to explain menu items and suggest appropriate options for guests with food allergies, making sure that their needs were met. During slow shifts, I stayed proactive by restocking supplies, ice, trays, and delivery bags to keep service running smoothly.
I maintained and cleaned espresso machines, grinders, and brewers, restocked supplies, and prepped ingredients to keep the bar running smoothly throughout each shift. Experienced barista with good people skills.