Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eva Wolfson

Minneapolis,MN

Summary

I am an experienced server with a passion for providing exceptional customer service in fast-paced restaurant environments. With years of experience at Giulia and Keys Café, I’ve honed my skills in multitasking, building relationships with guests, and ensuring smooth, efficient service. My background in marketing and hospitality also gives me a strong understanding of brand representation and customer engagement, making me a well-rounded addition to any team.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Giulia
01.2024 - Current

I provided hospitality in a fast-paced, upbeat Italian restaurant . My role mainly included taking orders, delivering food and drinks, and ensuring guests have a memorable experience with attentive and friendly service. I consider myself a good multitasker and have passion for great food and customer service.

Marketing Coordinator

Emery Autograph Collection
01.2024 - 11.2024
  • Company Overview: The Emery Autograph Collection hotel by Marriott
  • I worked as a Marketing Coordinator, website coder, and social media analyst for The Emery Autograph Collection hotel by Marriott
  • During my time here, I developed and maintained the hotel's website, ensuring a seamless user experience and alignment with Marriott brand standards
  • I also managed social media platforms to enhance brand visibility and engagement, creating targeted campaigns to highlight the unique offerings of the hotel and restaurant
  • Additionally, I designed email marketing campaigns to promote events and upgrade bookings, leveraging analytics to optimize content strategy and performance
  • The Emery Autograph Collection hotel by Marriott
  • Skills: Website Development & Maintenance, Microsoft Word, Social Media Strategy & Engagement, Content Analytics & Optimization, Community Relations, Problem Resolution

Server

Keys Cafe
02.2021 - 09.2023

I did my best to create warm relationships with regular customers, making Keys a welcoming and familiar dining experience. In addition to serving, I bussed and reset tables to maintain a clean and organized dining room and work area. We all took the time to explain menu items and suggest appropriate options for guests with food allergies, making sure that their needs were met. During slow shifts, I stayed proactive by restocking supplies, ice, trays, and delivery bags to keep service running smoothly.

Barista

Caribou Coffee
10.2017 - 12.2020

I maintained and cleaned espresso machines, grinders, and brewers, restocked supplies, and prepped ingredients to keep the bar running smoothly throughout each shift. Experienced barista with good people skills.

Education

Strategic Communications - PR, Marketing, Entrepreneurship

University of Minnesota - Twin Cities
Minneapolis, MN
05.2024

Skills

  • Website Development & Maintenance
  • Microsoft Word
  • Social Media Strategy & Engagement
  • Content Analytics & Optimization
  • Community Relations
  • Problem Resolution
  • Team member support

Certification

  • Alcohol Server Certification - Training for Intervention Procedures (TIPS).
  • ServSafe Alcohol Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.
  • First Aid Certification - American Red Cross.

Timeline

Server

Giulia
01.2024 - Current

Marketing Coordinator

Emery Autograph Collection
01.2024 - 11.2024

Server

Keys Cafe
02.2021 - 09.2023

Barista

Caribou Coffee
10.2017 - 12.2020

Strategic Communications - PR, Marketing, Entrepreneurship

University of Minnesota - Twin Cities
Eva Wolfson